Parts Manager

Summary

Maintains inventory control and organization over the part room by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Inventory control

• Balancing stock inventory for current/relevant parts commonly needed

• Identifying new stock and levels for ever-changing repair landscape and campaigns; removal of obsolete and obscure parts from inventory circulation

• Identifying & looking up special order parts in online catalogs and ordering systems, ordering from appropriate vendor, arranging timely transportation to receive parts

• Communicating ETAs and parts availability to service writers, technicians, shift leads, and operations

• Performing cycle counts and inventories as assigned to ensure part inventory and charge-out accuracy; reporting results & finding solutions to errors

• Assigning purchase orders, receiving vendor invoices for all parts, supplies, and services

• Identifying and implementing new processes (such as tire tagging) to aid in parts & charge-out accuracy

• Parts room/online catalog (TMT) inventory organization

• Ensuring all parts have a bin location and are located in their correct bin, grouping together of similar parts

• Maintaining cleanliness and organization in physical parts room and warehouse; all parts and bins clearly marked/identified and barcoded, in proper location

• Maintaining uniformity and inventory level correctness in digital parts catalogs (TMT); assigning preferred vendors, correct pricing, appropriate & clear parts descriptions

• Warranty parts claims

• Making sure all warranty parts are identified, tagged, and held for claims; shipping "called back" parts back to manufacturers

• Holding warranty parts in appropriate monthly bins in warehouse and cycling through at 3-month intervals

• Shop supplies, tools, fluids, & materials acquisitions

• Identifying all supplies needed for routine maintenance, truck detail, and shop operations on a day-to-day basis

• Keeping appropriate levels of any and all items needed to perform day-to-day tasks throughout shop (cleaning supplies, chemicals, safety items, accessories, etc.)

• Coordinating quotes on various items with guidance from shop management

• Miscellaneous clean-up, shop area/building maintenance projects

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or GED, or three to six months related experience and/or training; or equivalent combination of education and experience.

Qualifications

Competencies

To perform the job successfully, an individual should demonstrate the following competencies.

Customer Service

• Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Communications

• Expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Attendance/Punctuality

• Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Safety and Security

• Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or GED, or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required:

• To stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

• The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit.

• The employee must frequently lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, peripheral vision and depth perception.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. Moving and handling oily parts.

• The employee is occasionally exposed to fumes or airborne particles; extreme cold; extreme heat and vibration.

• The noise level in the work environment is usually moderate.