Parts Manager

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Description

The Preston Automotive Group is currently seeking a Parts Manager to join our team. Prior parts management experience is preferred, along with the drive to succeed, and the ability to live our core values daily.

RESPONSIBILITIES

• Forecasts goals and objectives for the department and strives to meet them.

• Hires, trains, motivates, counsels and monitors the performance of all parts department staff.

• Prepares and administers an annual operating budget for the parts department.

• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.

• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.

• Establishes individual parts inventory levels and balances them for maximum turnover.

• Monitors and adjusts inventory to minimize obsolescence.

• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.

• Supervises stock order procedures.

• Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent a percent of all orders that is agreed upon by management.

• Analyzes sales, expenses and inventory monthly to maintain profit goals.

• Develops and administers an aggressive wholesale parts program to produce profit.

• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.

• Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.

• Attends managers meetings.

• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.

• Provides technical assistance to parts department employees.

• Monitors parts department employees' payroll records.

• Coordinates a prompt, efficient and timely flow of paperwork.

• Directs shipping and receiving efforts to ensure timely processing.

• Monitors daily reports such as DOE, DOC and sales productivity.

• Develops and utilizes a lost sales tracking report.

• Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.

• Develops sales promotions.

• Takes advantage of all manufacturers' inventory co-op advertising.

• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.

• Handles customer complaints immediately and according to the dealership's guidelines.

• Ensures that all dealership purchases are properly accounted for before payment is made.

• Assists in the collection of past-due accounts.

• Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.

• Maintains professional appearance.

• Other duties as assigned.

Requirements

BENEFITS

• Above average income potential

• We are a family-owned leadership team that cares, and we proudly promote from within.

• Medical, dental and vision insurance

• 401(k) with employer match

• Life insurance

• Employee discounts

• Paid time off

• Employee referral program

• Paid training.

• Paid vacation.