Parts Manager- Larry H Miller Automotive

Company Benefits:

Pay and Recognition:

• Semi-Monthly pay

• Paid holidays & paid time off

• Deferred Holiday Pay Match

• Paid training

• Stock Awards(select management and front-line team member's eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

• Up to 12 weeks paid pregnancy leave (disability leave)

• Paid Parental Leave

• Health savings

• Flex spending accounts (tax free)

• Short-term and Long-term disability plans

• Life Insurance (Whole Life and Term)

• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development

• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources

• Employee assistance program

• Employee discounts on parts and service repairs

• Scholarship awards

• Opportunities to join our community service initiatives, which includes paid volunteer hours

• Aggressive Employee referral program with bonus opportunities

Parts Manager

Primary Responsibilities:

The Parts Manager is expected to:

• Oversee, manage and direct all operations of the Parts Department to achieve maximum productivity while controlling costs and setting and obtaining profit objectives.

• Seek ways to improve business operation efficiencies and customer service.

• Be a teacher to support the efforts of other employees to be successful.

Reports to: General Manager

Essential Job Functions:

• Maximize Production, Customer Service, and Profitability.

• Achieve or exceed group standards such as sales, gross profit, and applicable benchmarks, which result in profitability and customer service satisfaction.

• Accurately inspect, prepare and document vehicle parts estimates to determine necessary costs.

• Effectively communicate with vendors, customers, and team members regarding parts requirements and time commitments in order to ensure customer satisfaction.

• Communicate with appropriate personnel regarding any issue which may cause a part delay.

• Oversee the production and direction of the Parts Department.

• Maintain knowledge of factory guidelines, policies, and procedures and ensure the department follows appropriate procedures.

• Maintain general knowledge of warranty P&P and return procedures.

• Complete and maintain all Larry H. Miller Dealerships and applicable factory-required training.

• Handle all complaints within the Parts Department, settle disputes and resolve grievances and conflicts, or otherwise negotiate with employees, customers, and vendors within Larry H. Miller Dealerships guidelines while working closely with the General Manager.

• Maintain employee, customer, and vendor confidence while protecting operations by exercising discretion when handling sensitive, confidential information.

• Maintain the ability to handle job stress and effective interaction with others in the workplace.

• Perform all other job duties as requested by management.

• Control Expenses.

• Budget, review and approve all controllable expense factors.

• Monitor all adjustments on repairs and maintenance estimates.

• Approve all requisitions for materials and supplies.

• Monitor all schedules and assist accounting personnel in the collection of past due accounts.

• Develop Employees.

• Effectively recruit, hire, train and manage qualified team members.

• Ensure timely and effective management of dealership personnel to foster a progressive culture, which nurtures learning and the ability to succeed.

• Conform and educate employees on job expectations, all applicable and current company procedures, and policies, and federal, state, and local regulations affecting operations.

• Be the example of a team player through good attitude, professionalism, and employee recognition to maintain positive employee morale.

• Handle and resolve employee issues within Larry H. Miller Dealerships guidelines.

• Ensure employee development and performance reviews are regularly occurring.

• Establish working hours, schedules, time off, and vacations.

• Maintain accurate job descriptions and communicate expectations with employees.

• Operate with Integrity.

• Demand the highest ethical standards from self and others.

• Maintain composure within the workplace and outside the workplace when interacting or representing the Larry H. Miller Dealerships.

• Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.

Physical Demands:

• Work performed in a dealership setting due to the necessity to work in person with employees, customers, and vendors.

• Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls, and move about facilities.

• Required vision includes close vision, distance, peripheral, and the ability to adjust focus.

• Required to lift up to a minimum of 20lbs.

• Exposure to shop environments such as noise, dust, odors and fumes, chemicals, and adhesives.

• While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.

• Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.

• In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.

• Travel may be required.

Minimum Qualifications:

• Education, Experience, and Certifications/Training.

• High school diploma or the equivalent.

• 5+ years of experience in an automotive Parts Department.

• 5+ years of sales experience.

• 1 year of supervisory experience.

• Maintain valid driver's license and MVR record within company policy requirements.

• Maintain valid OSHA Forklift Certification. If applicable.

• Maintain valid DOT Hazmat Shipping Certification.

• Skills

• Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others' reactions, and understanding why they react as they do.

• Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, resolve grievances and conflicts or otherwise negotiate with others.

• Knowledge

• Knowledge of Larry H. Miller Dealerships' current company management systems is desirable.

• Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.

• English Language- Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

• Hazardous Materials- General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials.

General Standards:

To perform the job successfully, an individual should demonstrate the following competencies:

Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Adaptability- Ability to adapt to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events.

Selective Attention- Concentrate on a task over a period of time without being distracted.

Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems.

Interpersonal Skills- Maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.

Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.

Leadership- Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees.

Compliance- Understanding of and adherence to all Larry H. Miller Dealerships standards, state and federal laws and regulations, as well as product pricing guidelines of all lenders, agencies, or business partners.

Customer Service- Providing excellent customer service through the defined Larry H. Miller Dealerships processes, which promote efficiencies, fairness, and cost-effectiveness.

Ethics/Integrity- Representing the Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethics.

Oral Communication- Clearly identifying and professionally expressing issues in positive or negative situations.

Planning/Organizing- Prioritizing and planning work activities and using time effectively.

Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.

Dependability- Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.

Time Management- The ability to integrate time management methods to provide a consistent and effective workflow that is cohesive for the department and team.

Safety and Security- Observing safety and security procedures and using equipment and materials properly.

About Asbury

Larry H Miller Automotive Group - Utah is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

• Job Family Parts

• Pay Type Salary

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• Draper, UT, USA