Parts Manager

Holman Automotive Maple Shade , NJ 08052

Posted 2 days ago

Job Posting - External

The Parts Manager is responsible for the inventory, operations, personnel and profitability of the Parts Department. As such, the manager controls a major portion of the dealership's investments and, through availability, influences the capability of the Service Department to provide service. The Parts Manager is responsible for recruiting, training, leading and, when necessary, disciplining and terminating employees working the department.

Job Description:

  • Develop merchandizing and contact systems to aggressively promote sales to all markets and customers. Develop systems that encourage use of the dealership Parts Department by outside purchasers.

    Define and use a rational but flexible stock ordering procedure. Develop systems for proper, reasonable stocking of parts. Develop systems to minimize the "at counter" time of technicians.

    Develop guidelines for "at counter" treatment of customers. Supervise department housekeeping, maintenance and safety. Establish department's sales policies and procedures monitor the accounting and inventory records and reports, and ensure department profitability.

  • Forecast parts sales, gross profit and expenses monthly and annually; review the Daily Operations Control document daily. Maximize gross profit by effective ordering of parts to insure maximum parts return allowance.

    Understand and use the principles of pricing, availability, shipping, return and credit policies. Prepare stock orders and complete paper flow accurately and on time. Return parts appropriately and within return policy guidelines. Maintain close control of departmental cost.

  • Understand the importance of turnover and maintain an appropriate balance of fast/slow moving parts to enable desired turnover. Maintain and accurately use purchase order system.

    Seek out bids when appropriate. Maintain communications with Office Manager to ensure efficient practices for billing, costing, discount procedures, etc. Supervise an annual and complete inventory.

    Develop procedures for theft control. Seek more efficient means of operation and implement or sell them to management.

  • Use automated inventory control system that is adequate for satisfactory control of parts in the dealership. Periodically study inventory levels with automated assists and adjusts accordingly.

    Be familiar with concepts of economic order quantities, various return policies, parts warranties, etc. Work with other managers to assure smooth transfer of an ample quantity of parts, and keep advised of critical shortages and back orders when necessary. Develop systems for back order control and customer follow up and maintain a liaison with the manufacturer to know what is happening concerning parts business.

  • Handle internal and external customer requests promptly and make sure of proper parts selection. Recommend related parts while customer is at counter as appropriate.

    Handle telephone orders promptly and courteously, by third ring if possible. Dress in a manner and conduct self in a manner that will bring credit to the dealership and is befitting to customer contact requirements. Be friendly without becoming familiar.

    Be positive in attitude and use a helpful manner. Review monthly customer satisfaction index scores from manufacturer and review and revise processes of department when necessary.

Qualification Criteria:

High School graduation or equivalent

Degree preferred, but not requiredprevious Parts Manager exp a MUSTTraining on required computer programs such as Microsoft Office applications.Answering phones as quickly and efficiently as possible

Receiving and receipting cash and credit card transactions for sales/service departments

Greeting clients and vendors as they enter showroom and direct them to proper department

Being a professional pleasant first point of contact for customer satisfaction

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Parts Pro And Assistant Sto...

Advance Auto Parts

Posted Yesterday

VIEW JOBS 7/16/2018 12:00:00 AM 2018-10-14T00:00 Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Store Parts Pro and Assistant Store Manager Positions Come Join Us! Our Team is committed to growth, and we proudly serve customers in more than 5,300 company operated stores across the country. That success comes from our experienced and knowledgeable Team Members, who are committed to providing fast and excellent service. It's no secret that we sell parts, but what's even more important to us is people – both our customers and our Team Members. Join our family – we're 75,000 strong and growing, and we need people like you. We're hiring in your area! What is a Parts Pro? A Parts Pro is someone who has expert knowledge of automotive systems and parts. They are the experts at parts identification, trouble shooting and project assistance for Advance Auto Parts customers. What is an Assistant Store Manager? Our Assistant Store Managers lead and direct with their knowledge of store systems and expert knowledge of automotive systems and parts. They are the "go to" experts for parts identification, trouble shooting and project assistance for Advance Auto Parts customers. Job Requirements X Advance Auto Parts Maple Shade NJ

Parts Manager

Holman Automotive