Holman Automotive Maple Shade , NJ 08052
Posted 1 week ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman Infiniti has an outstanding opportunity for a Parts Counter Sales Rep to join the Holman family.
What will you do?
Oversees the parts sales process from start to finish
Communicates with staff and customers in a friendly and professional manner
Converses effectively/efficiently regarding customer parts status
Reads and understands the parts catalog when looking up and speaking to specific parts
Answers phone calls and provides price quotes and other information to customers
Reviews body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
Provides high level service to both internal and external customers
Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Ensures all internal requests for parts are billed on service repair order
Receives payment from retail customers or obtains credit authorization
What are we looking for?
Previous parts advisor experience, Infiniti parts experience preferred
Understand basic automotive components and system
Automotive dealership service experience is a plus
Any automotive certifications is a plus
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Strong organizational skills and detail oriented
Working knowledge of computers
Possess a valid in-state driver's license
Pass a motor vehicle report and possess an acceptable safe driving record
What we offer:
Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.
EOE DFWP
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Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Holman Automotive