Parts Counter Sales

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,700 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

• Vacation and PTO time

• Paid Holidays

• 401k with profit sharing

• Medical, Dental and Vision insurance.

• Employee Assistant Program

• FSA and HSA Plans

• Life Insurance

• Opportunities for Advancement

• Paid Training

• Employee Referral Program

• Employee Discount

Location: Bergey's Truck Center, Camp Hill PA

Shift: Full Time

Summary:

We are in immediate need of an experienced commercial truck parts counter person or commercial truck repair technician who may be looking for an opportunity to change their career. This position sells parts to all customers, over the counter, through the shop or on the phone.

Essential Duties:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.

• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

• Answers phone calls, monitors internet orders, provides price quotes and other information.

• Provides repair shop estimates to Bergey's service technicians and ensures parts needed are correct and pricing is accurate.

• Makes sure all internal requests for parts are billed on service repair order.

• Provides high level of service to internal and external customers.

• Pulls and fills orders from stock.

• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

• Locates out-of-stock parts from outside source and submits orders as necessary.

• Follows up on back-ordered parts.

• Verifies parts items not picked up or required by customers.

• Assists outside sales representatives with their orders.

• Receives payment from retail customers or obtains credit authorization.

• Ensures that all charge sales are signed by the customer.

• Ensures that all customers receive their copy of the invoice.

• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

• Collaborates with warehouse and delivery driver team members to set up orders for daily shipment, delivery or pick-up.

• Participates in all training programs that are made available through Bergey's Truck Center and manufacturers.

• Keeps current on new products and product updates.

• Other tasks as assigned.

• Successful completion of pre-employment background checks and drug screening

• 2+ years of heavy duty truck parts experience

• Mack, Volvo, Cummins, Isuzu parts or service experience a plus!

Bergey's is an Equal Opportunity Employer.