Parts Counter Sales /Administrative Support

Midwest Bus Sales Inc

Parts Counter Sales and Administration Support, Commerce City, Colorado

Midwest Bus Sales is looking for a Parts Counter Sales and Support team member at our Commerce City, Colorado location. Come work with us and sell the best school bus on the market, Thomas Built Buses. Our core values say it all Family, Safety. Service and Respect. We are looking for an ambitious self-starting individual to join our team, reach out today and learn more. Thomas Built Bus is the leader in EV technology in the School Bus Industry, come join the excitement the recent EPA grant awards has generated and help us into the future.

Why Work at Midwest Bus Sales?

• Competitive pay from $20-$25 per hour (based on experience)

• Quarterly bonus program

• Full-time position

• Career advancement opportunities

• No nights and weekends

Schedule: Monday-Friday 7 am-4 pm

Benefits:

• Medical, dental, and vision insurance

• Disability and life insurance

• 401k with company match

• Flex spending account

• 9 Paid Holidays annually

• 3 Weeks (120 hours) PTO (Paid Time Off) in your first year accrued monthly.

Apply now or call Chris Wolff at (720) 460-6417 to set up an interview

About us: Since 1979, Midwest Bus Sales has provided award-winning sales and service to customers nationwide. Our friendly and knowledgeable staff is dedicated to providing the very best sales, parts, and service experience in the industry. We have the experience, expertise, and resources to get you the right bus at the right price, and to keep it running smoothly and safely. We are the largest Thomas Built Bus Dealer in the US. Covering six states with five locations, we have the size, scope, and ability to provide the highest quality customer and employee experience.

Job Description: The parts counter position is responsible for taking parts requests from customers as well as the service department and must be able to quickly and accurately identify, locate, and quote the parts needed. You must be able to professionally and effectively communicate with customers, vendors, and other employees. The parts counter is a fast paced, type of job that relies heavily on a high level of computer proficiency, excellent communication skills, salesmanship and multitasking capabilities. Additionally, this position supports our bus sales team through the preparation of sales documentation, record keeping, and filing and supports our dealership by maintaining an excellent level of customer service.

Essential Functions

• Assist customers/technicians in a courteous, professional manner.

• Answer phones and emails in a timely courteous manner.

• Utilize multiple computer applications to efficiently and accurately look up, order, and sell parts.

• Utilize multiple forms of communication (phones, emails, text message) to stay in constant contact with customers and vendors.

• Obtain detailed information from customer to insure accurate parts ordering and billing.

• Maintain neat, clean, organized appearance throughout the parts department.

• Establish, maintain, and grow parts sales through excellent customer service, diligent follow up and a constantly evolving knowledge of parts.

• Establish, maintain, and constantly increase an excellent working knowledge of our products by completing any available training and ongoing education opportunities.

• Report detailed information on lost sales for part manager.

• Collaborate with sales, service, and parts to ensure cohesive operations across the operation

• Greets visitors and guests, facilitates introductions to the correct team member to ensure a positive customer experience.

• Reconciles statements, puts payables into accounting software as needed.

• Makes bank deposits and mailings as needed.

• Responsible for ordering office supplies in front office.

• Paperwork for the title applications for bus sales.

• Prepares, delivers and distributes all mail.

• Various additional tasks as required by management.

Since 1979, Midwest Bus Sales has provided award-winning sales and service to customers nationwide. Our friendly and knowledgeable staff is dedicated to providing the very best sales, parts, and service experience in the industry. We have the experience, expertise, and resources to get you the right bus at the right price, and to keep it running smoothly and safely. We are the largest Thomas Built Bus Dealer in the US. Covering six states with five locations, we have the size, scope, and ability to provide the highest quality customer and employee experience.