Parts Counter Associate, Nalley Nissan Cumming

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Parts Counter Associate

(Automotive)

Full Time

Nalley Nissan of Cumming

The Parts Counter Associate is responsible for selling parts to all guests over the counter, through the shop, or on the phone.

• Assist all guests (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.

• Inform guests of companion part requirements while ensuring the guests are exposed to the complete product line.

• Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.

• Review the body shop estimate to ensure that the parts ordered are correct and that all pricing aligns with the estimate when applicable.

• Pull and fill orders from stock.

• Notify the parts manager of out-of-stock or shop materials needing immediate attention.

• Notify all necessary parties when specially ordered parts have been received.

• Pull orders and tag all parts with guest names and job numbers.

• Follow department policy and instructions on ordering parts, plus S.O. aging.

• Follow up on back-ordered parts and replenish assigned inventory daily

• Maintain a prompt, efficient, and timely flow of paperwork

• Ensures all internal requests for parts are billed on the service repair order

• Verify will-call and back-order files weekly and return them to vendors or stock items that have not been picked up or required.

• Receive payment from retail guests or obtain credit authorization

• Assist outside sales representatives with their orders

• Excellent communication and guest service skills, and ability to maintain a professional image and demeanor

• Ability to multi-task in a fast-paced environment

• Strong computer & phone skills are required (Internet, MS Outlook)

• Proficient in CDK is a plus!

• Degree in automotive technology or military equivalent experience

• Bi-lingual is always a plus!

• Must be at least eighteen years of age

• Must have a valid Driver's License

• Must be able to pass pre-employment screen (background and drug test)

Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Deferred Holiday Pay Match

Paid training

Stock Awards (select management and front-line team members eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans

Up to 12 weeks of paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax-free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance, and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which include paid volunteer hours

Aggressive Employee referral program with bonus opportunities

IND6

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

• Job Family Parts

• Pay Type Salary

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• 1310 Buford Hwy, Cumming, GA 30041, USA