Powerpro Equipment New Holland , PA 17557
Posted 2 weeks ago
Parts Associate
Available at New Holland, PA
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Do you enjoy Outdoor Power Equipment and Compact Tractors? Do you like working with people and solving problems?
PowerPro Equipment is an Outdoor Power Equipment Dealership with 10 locations, representing fantastic equipment
We are looking for a detail-oriented Parts Associate to be responsible for assisting with parts sourcing, shipping and receiving and inventory control. The Ideal candidate will promote high level customer service for both our internal and external customers. Pay commensurate with experience.
Responsibilities
Ensure high levels of customer satisfaction through excellent service
Assess customers needs and provide assistance with replacement parts lookup
Welcome walk-in customers to the store and answer their questions
Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
"Go the extra mile" to drive fantastic Customer Service
Maintain in-stock parts
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures, shipping and receiving
Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)
Skills
Proven work experience as a Parts Sales associate, or similar role
Outdoor Power Equipment experience preferred
Basic understanding of mechanical equipment customer service practices
Proficiency in English
Basic Math skills
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school diploma or GED required; Business Admin or related field of study preferred
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Weekends as needed
Pay: From $17/hour +, depending on experience
Education:
Experience:
Ability to Relocate:
Powerpro Equipment