Hogan Grand Prairie , TX 75050
Posted 3 days ago
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.
Job Summary
Initiates services between Hogan and outside parts providers. Manages inventory levels and ensures equipment can be maintained at Hogan's standard of compliance. Communicates all pertinent details with team members regarding daily operations and organizes day-to-day functions.
Essential Duties and Responsibilities
Purchases and receives materials to maintain appropriate inventory levels as utilization dictates.
Prioritizes items to obtain as dictated by Shop Supervisor per unit in accordance with customer needs.
Provides customer with accurate estimate.
Creates, reviews, and processes all parts related purchase orders to insure consistency and accuracy.
Evaluates vendor qualifications and compliance standards.
Sustains Parts Department environment and safety compliance.
Mitigates customer complaints and resolves in a professional manner.
Monitors and maintains correspondence via phone or e-mail.
Other duties as assigned.
Requirements
High school diploma or GED required
2+ years parts experience
Strong organizational skills with great attention to detail
Strong customer service and phone etiquette skills
Strong communication skills, both verbal and written
Experience in all Microsoft applications.
Hogan