Seeking Experienced Parts Advisor
Come Join the Stanley Family!
Responsible for servicing customer, wholesale, and service department parts orders in order to achieve maximum profitability and customer satisfaction. Consistently contributes to the achievement of department goals and objectives
ESSENTIAL DUTIES include the following.
Professional handling of all telephone parts orders for pick-up and delivery.
Services all customers in a courteous, helpful and professional manner.
Works with service department to expedite handling of price quotes and sales
Issues and charges all parts against appropriate work orders/requisitions for accurate inventory control.
Verifies and codes all repair orders for accuracy and legibility
Ensures Special Parts Orders are appropriately completed with all required information
Ensures all price quotes are handled accurately
Ensures all parts ordered personally are accurately specified
Obtains customer purchase order numbers on all wholesale telephone orders when applicable
Notes on customer invoice make, model, and year of vehicle when applicable
Ensures all customer information is entered on special order forms when required
Ensures all customers receive prompt delivery of their parts orders
Ensures all customers are notified as promptly as possible of any delays, i.e. comebacks, special pick-ups and back orders, etc.
Ensures work area is maintained in a clean, neat and presentable fashion
Ensures Parts Department Area is kept clean and free from debris
Ensures all equipment is maintained in a clean, neat and orderly fashion
Follows company policies and procedures in conjunction with inventory systems
Controls daily parts ordered
Ensures security and lock up at days end as required
Ensures all computer equipment is functional for daily activity, reports any issues in a timely fashion
Ensures all Municipal, State, and Federal legislation as it pertains to dealership and job function are adhered to
Ensures all health and safety policies and procedures in accordance with O.S.H.A and company are adhered to
Maintains a professional appearance.
CERTIFICATION: Maintains required levels of manufacturer training and certifications.
Standing for long periods of time.
Typically may bend, stoop, lift or carry objects weighting up to 50 pounds.
Stanleys Auto Repair