Partnerships CRM Coordinator

Ilitch Detroit , MI 48222

Posted 2 months ago

Job Description:

JOB SUMMARY:

The Partnership CRM Coordinator will be an integral member of the Data & Analytics team. This person will assist and coordinate several areas including CRM, market research, digital marketing and project management. They will perform routine tasks in each of the areas that align with the team's overall goals and objectives. This person will also provide administrative assistance as needed.

KEY RESPONSIBILITIES:

  • Manage Premium contracts and invoices - create new contracts for leases that come in, ensure invoices are correct for Accounting

  • Complete any one-off requests or tasks from users

  • Microsoft Outlook Connector issues, service rep changes, contract reallocations

  • Build dashboards, views, and fields as necessary

  • Create and maintain training docs for Corporate Partnership

  • Train new hires how to use CRM

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor's Degree

  • Possess the highest integrity, ethical standards and confidentiality

  • Ability to ensure print request deadlines are met

  • Proficiency in taking direction and executing changes when necessary

  • Organizational ability to track files and progress associated with projects and maintain department's digital archive

  • Ability to multi-task and be flexible to shift between projects as new priorities emerge, and assist graphic designers with project overflow

  • Discussion and problem-solving skills regarding department practices and procedures

  • Ability to work on collaborative projects and independently

  • Must have thorough knowledge of graphics related Macintosh software including Photoshop, Illustrator and InDesign. HTML, Dreamweaver Javascript and Flash a plus.

WORK CONDITIONS:

  • Office environment

  • Occasional evening, weekend, and holiday hours required

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Partnerships CRM Coordinator

Ilitch