Honey is a fast-growing startup based in Los Angeles with offices in Santa Barbara, London, Boulder, NYC, Sydney & Romania. Our online shopping platform offers users a smarter way to shop. Through a simple browser extension, we open up instant access to exclusive savings, deals, rewards and discovery, all powered by the collective knowledge of Honey's community of online shoppers. We are helping millions save when they shop online, and we're hiring! We are actively seeking a Partnerships Associate to join the Partnerships Team in our EU Office.
About The Role:
As a member of the Partnerships Team, you will help to successfully manage the expectations of our merchant partners, affiliate networks, OPM's/agencies and Honey users. Our goal is to maximize partner sales and commissions without sacrificing product quality or straying from the company vision. We must work closely with Tech, Product, Growth and the rest of the company to accomplish this. We are the public face of Honey and it is our goal to convey the value of Honey to new and current partners. Although you will be based in London, this role will be supporting Europe.
What You'll Do:
As a Partnerships Associate at Honey, you will:
Work with the team to grow your portfolio of accounts, strengthen partner relationships and effectively convey the value of Honey to all external parties
Provide unparalleled customer service - act on and respond to every partner email in a timely fashion, ideally in 24 hours
Manage all logistics, meeting & call scheduling for your team's portfolio
Create all presentations, reporting, other collateral for Partner calls and meetings
Take the lead scheduling meetings for yourself and paired Manager/Director
Work with your paired Manager/Director to ensure all conversations are prepared for in advance
Take the lead compiling action items after meetings to continue the conversation and set follow up tasks/reminders
Work with your paired Manager/Director to execute on ad hoc projects to improve portfolio health as directed
Work closely with the rest of the Partnerships team to optimize merchant campaigns and performance to drive revenue growth and exceed goals
Identify merchant and seasonal trends
Log all edits and new updates through the Honey CMS as well as partner conversations through Honey CRM
Have impeccable written communication and proofreading skills as well as a solid proficiency of the English language
Mentor and share best practices with other members of the Partnerships team and the company as a whole
Partner communication is mostly email based but should be at least 20% calls and in-person meetings
Travel to LA HQ with team quarterly or as needed
Occasional Travel to conferences / partner meetings as needed and approved by VP
1+ years of relevant experience (affiliate marketing, online marketing, sales/account management, performance marketing, ad tech)
Excellent written, verbal and in-person communication skills
Organized and a natural learner
Problem solver with a contagiously positive attitude
Language skills to focus on the European market
Proficient in French, German, Dutch or Spanish
At Honey, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.
Honey is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.