Partner Support Specialist

One of our core values states to "Improve the Lives of Those Around You." As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry. As a Partner Support Specialist you will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.

What You Will Work On

• Acts as a liaison between partners and our customers

• Assigns orders to real estate professionals who meet service level expectations and customer requirements

• Negotiate fees and contracts with our real estate professionals

• Follows up on orders, ensure customer milestones are met and the order is delivered on time to our customers

• Communicates with real estate professionals in a professional manner over various communication channels.

• Updates records with accurate and detailed notes

• Fosters positive vendor relationships

Who We Are Looking For

• Demonstrates a positive supportive, friendly, and optimistic manner

• Demonstrates a sense of urgency, responsiveness, and attentiveness

• Communicates effectively in writing, verbally and nonverbally

• Strong attention to detail

• Strong computer proficiency with computer programs and Internet applications

• Thrives in a fast paced environment

• Demonstrates effective problem solving skills

• Real Estate industry experience a plus

• Ability to work additional scheduled hours when needed