Partner Solutions Retirement Benefit Manager

Pwc Bentonville , AR 72716

Posted 2 months ago

A career in Partner Affairs, within Internal Firm Services, will provide you with the opportunity to provide strategic and operational support to current and former partners of the Firm. You'll have a big part in supporting our partners from assisting with partner admissions and talent development to partner compensation, administration, and benefits. Our team is responsible for designing and managing the overall benefits strategy for PwC's Partners. You'll focus on designing, managing, and administering the Partners' benefit programmes which include health and welfare and retirement programmes.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

The Partner Solutions team provides active and retired partners with highly personalized services focused on enhancing the partner experience. Delivers high level support to retiring and withdrawing partners and families of deceased partners. Oversees the operations of the Partner Retirement Plans, including benefit calculations, projections and related financial information in the US and Mexico.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:

4 year(s)

Certification(s) Required:

Preferred Qualified Plan Administrator (QPA) credential from American Society of Pension Professionals and Actuaries (ASPPA) or associated credential.

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates extensive knowledge of the policies and protocols related to qualified and nonqualified plan administration. Demonstrates extensive abilities and/or a proven record of success in the following areas:

  • Solving problems, prioritizing tasks, independently making decisions, and/or escalating and consulting with leaders on more challenging issues;

  • Communicating cogently to all levels of internal staff and management including firm partners, both verbal and written;

  • Possessing in-depth attention to detail, organizational skills, and ability to be agile;

  • Managing and completing projects by deliverable dates;

  • Working with leaders to leverage knowledge into actionable tasks;

  • Identifying and resolving complex issues across a complex partner plans; and,

  • Implementing all updates, enhancements, and changes to existing systems and processes on an ongoing basis.

Demonstrates extensive abilities and/or a proven record of success in leveraging advanced functionality for analyzing and manipulating data, including the following:

  • Administering the firm's qualified and non-qualified plans including comprehensive understanding of plan documents, data analysis, benefit calculations, communications and implementation of benefit elections and payments;

  • Managing the daily operations of the retirement team including oversight of team deliverables for quality;

  • Designing and developing scheduled and ad hoc value added data analyses and report extracts to satisfy requests, Firm management and other stakeholders;

  • Developing and managing the creation of procedural manuals; and,

  • Demonstrating experience with Microsoft Suite of tools (e.g. Excel, PowerPoint, Word), Google Suite (e.g. Docs, Slides, Sheets, Drive/Team Drive etc.), and Business Intelligence (BI) analysis tools (e.g. Alteryx, Tableau, etc.) and exposure to technologies such as Google Scripts and UI Path.

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Partner Solutions Retirement Benefit Manager