At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Partners and Alliances (GPA) team is looking for a Partner Solutions Architect to grow our footprint in the security independent software vendor (ISV) market segment. In this role, you will work with the Partner Solutions and ISV team to recruit, technically enable, and go to market with ISVs focused on security. You'll help identify specific opportunities where Red Hat and our partners can jointly enter an underserved market. As a Partner Solutions Architect, you will provide technical guidance including analyst research, competitive assessment, and guidance for partners and regional channel teams to provide an impact in the field. While this position requires a technical background, your day-to-day work will primarily involve showing how the technology helps to solve a business problem or use case. This role should ideally be based in Raleigh, NC, Westford, MA, or Dallas, TX, but can also be based anywhere in North America near a major airport.
Primary job responsibilities
Assist with the definition of market problems and opportunities for Red Hat's technologies to make an impact, especially while working with Red Hat's partners
Collaborate with a tight-knit team comprising business development, partner engineering, and partner market strategist to recruit and go to market with strategic ISVs in a market segment critical to Red Hat's future success
Conduct regular demonstrations of technologies and offerings to partners based on the go-to-market strategy
Serve as a subject matter expert backstop to our regional counterparts as they provide timely and accurate technical responses to partners as they work to evaluate and scale in the market
Actively engage and support partners in technical evaluations of offerings in service of potential joint solutions
Establish go-to-market momentum by highlighting joint solutions to partner sales, presales, and marketing teams worldwide
Develop and maintain tools to support the GPA business development teams, including demonstrations and presentation materials
Contribute to building best practices among peers in the GPA, Sales, and Engineering teams
Coordinate with Red Hat's regional teams outside of North America, enabling them to achieve their goals for solutions created by the global team
5+ years of experience working in a technical presales, partner SA, support, or consulting role
Solid experience working either at an ISV in the security space, or working with cybersecurity ISVs
Knowledge of leading tools focused on DevOps or automation strategies like Red Hat Ansible Automation, Red Hat OpenShift, Kubernetes, or an equivalent in the space
Solid Linux system administration skills; Red Hat Certified Technician (RHCT)-level Linux skills or higher are a plus
Comfortable with ambiguity and trying to define new market spaces
Bachelor's degree in computer science or computer engineering, or equivalent experience
Presentation or public speaking skills
Great customer-service skills and a desire to enable users to be successful
Positive attitude with excellent written and verbal communication skills
Thorough knowledge of (including advanced troubleshooting skills in) Linux; any distribution other than Red Hat Enterprise Linux (RHEL) is a plus
Knowledge of and passion for open source technologies and community-based development
Willingness to travel up to 25%
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