Partner GTM Strategy & Operations Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

In this role, you will be a highly visible, independent leader and operator playing a key role in scaling the Partner Strategy & Ops team. You will work on topics that range from groundbreaking go to market (GTM) strategy to the nuts and bolts of sales operations.

You will do this through a combination of analytical insight, business expertise, and robust cross-functional partners across Product, Growth, Marketing, Engineering, Design, Sales, Finance and others to inform, influence, and implement strategy and investment decisions. You will work closely with our Partner Ecosystem Leadership to set GTM strategy and medium to long term goals for the business. You will then lead the execution of many of these initiatives, supporting them with ad hoc reporting and analysis along the way.

You will excel as a trusted advisor, creative problem solver, and exceptional problem-solver with a demonstrated ability to structure and navigate complex problems and processes. You can simultaneously think strategically and take a hands-on approach to deep dive into our data to deliver high level or detailed well-structured models and analysis depending on the business need. You will succeed by combining analytical insight, technical proficiency, discernment, and the ability to collaborate and influence your key partners and cross-functional teams.

This position is an individual contributor role reporting to the Partner Strategy & Operations Director.

Responsibility

• Support partner leadership with owning business activities such as forecasting, M/QBR preparation, annual operational planning, etc.

• Define and drive cross-functional strategic projects focused on improving our go-to-market (GTM) engine

• Apply business insight and employ a diverse toolkit of rigorous analytical approaches to identify areas of opportunity, size potential impact, forecasting, and measure success of partner efforts through goal setting, and monitoring of key metrics to understand trends.

• Optimize GTM strategy including core sales processes, efficiency drivers, infrastructure and regional performance

• Design and build intuitive and actionable dashboards and data visualizations to drive business decisions

• Develop and deliver presentations to senior leaders and executives

• Operate with a high degree of autonomy

• Assist with ad hoc requests and projects from the partner and WWFO organizations

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BS/BA degree or equivalent in work experience
• 8+ years of experience in a Sales or Partner Operations role

Preferred

• Excellent communication and presentation skills with the ability to present complex data analysis, insights, and recommendations to senior leadership

• Experience working closely with senior sales and business development leaders, prior exposure to high-growth work environments

• Experience with Salesforce.com, PowerPoint and Excel

• Experience with data visualization tools e.g. Tableau

• Comfortable with loosely defined requirements where you exercise your analytical skills to collaborate with the rest of the cross functional teams to build solutions

• Strong understanding of SaaS business models and go-to-market principles are all highly desirable

• Comfortable and flexible working in a fast-paced environment

• High degree of intellectual curiosity and self confidence

• Well-developed ability to bring structured thinking into highly ambiguous and open-ended problem situations, then drive to consensus

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $130,500.00 - $208,050.00 base salary

Illinois: $123,700.00 - $174,700.00 base salary

Washington: $123,700.00 - $184,275.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region

• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement

• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

• Retirement Plans: select retirement and pension programs with potential for employer contributions

• Learning and Development: options for coaching, online courses and education reimbursements

• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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