Partner Executive (Retail Industry)

Ricoh Americas Corporation Malvern , PA 19355

Posted 2 months ago


The Partner Executive (Retail Industry) is a thought leader who will have significant interaction with C-level executives within an assigned account base. This role is a key strategic sales partner working directly with strategic and enterprise clients (approx 50) within an assigned industry to develop account an specific strategy and roadmap resulting in long-term lucrative business partnerships (for both Ricoh and the client).


  • Cultivate and expand relevant strategic relationships with C-level executives.

  • Lead business discussions in assigned accounts to gain clear understanding of clients' strategic priorities (i.e. multi-year plan) resulting in positive customer engagement.

  • Lead joint business planning process in partnership with the client.

  • Build strategic account roadmap for the client (leverage industry roadmap) resulting in deeper penetration into the account.

  • Develop and set account specific strategies (18-36 Months) in partnership with the client.

  • Coordinates the execution of strategy thru Client Executive and course corrects as needed.

  • Actively inspects and guides aligned Client Executive's to ensure the strategy is being advanced.

  • Responsible for profitable growth of accounts, contract retention and expansion, and addition of services.

  • Develops a strong understanding of Ricoh's organizational model and comfortably navigates and engages senior leaders in escalations and executive engagement to advance the strategy with strategic accounts.

  • Clearly articulates Ricoh's position in the industry and value to the client.

  • Contributes the voice of client and industry; actively engages with industry lead to prioritize and influence the portfolio roadmaps.

  • May conduct industry specific focus groups with assigned account base; providing value feedback to Industry and Domain Strategists.

  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

  • Bachelor degree required, Master's Degree preferred or equivalent experience in related field.

  • 15+ years sales experience.

  • Experience in business development, strategic partnerships, and/or strategy consulting required.

  • Experienced with working at executive level (C-Suite) in F1000 companies.

  • Specific Retail Industry experience required.

  • Proven track record of successful negotiation for impactful, complex deals, including relationship management.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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Partner Executive (Retail Industry)

Ricoh Americas Corporation