Leveraging deep integrations into retailers' point-of-sale systems, InComm is revolutionizing the commerce experience through innovative payments technology. InComm leverages end to end solutions to bring branded activatable products to retailers both in store and digitally. Our process includes everything from card printing, inventory management and forecast analytics, to the development and integration of activation technology in point of sale machines world-wide. From there we leverage our backend platform as a service technology to drive product activation to the tune of several thousand card activations every second. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers.
InComm is headquartered in Atlanta, GA with a presence in over 30 countries, an organization of approximately 3,000 employees, several hundred international technical patents, and a network that includes over 600,000 points of retail distribution. With innovation as our number 1 company value, our speed to market for new products and services is accelerating rapidly and quickly positioning InComm as a global leader in fintech innovation. Learn more at www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.
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This position's key focus will be to maintain, retain, and grow an owned book of business and/or assist Manager with any assigned job responsibilities including operational tasks, and the overall business priorities in a fast paced and evolving environment.
Develop and manage a portfolio of clients to help implement a gift card strategy to reach more customers and drive more revenue.
Launch new clients, develop account relationships and manage product launches.
Grow account revenue through product expansion and promotional marketing opportunities and maintain a consistent client revenue stream and/or support an account manager by completing assigned operational tasks as needed.
Operational tasks include data management, logistics management, and reporting and analytics functions.
Analyze sales reports to identify trends, forecast and manage inventory, and conduct strategic business reviews.
Gather information from key internal partners such as Marketing, Customer Account Management, Sales and Operations. Maintain frequent contact and follow-ups with Partner to make sure all needs are being met.
Manage initial and ongoing account launches.
Maximize opportunities to expand distribution of retail and B2B physical and digital gift card products and recommend additional account product offering.
Excellent relationship management skills
Proven ability to grow account revenue thru activities such as product expansion, promotional opportunities or program implementations
Experience analyzing sales reports and identifying trends
Proven ability to create and implement strategic plans
Excellent presentation and negotiation skills
Ability to organize and prioritize workload throughout multiple accounts and meet deadlines
Must be driven to identify and exceed customer needs and expectations
Ability to listen attentively, respond effectively and resolve account issues in a timely manner
Ability to act as the lead point of contact for any and all matters specific to your accounts, including operational tasks
Proven ability to work independently as well as in a team environment
Detail oriented and outstanding organizational skills
Ability to forecast, monitor, and manage inventory
Ability to communicate and work effectively across various internal organizations in support of account initiatives
Comfortable learning new technology/product lines in a highly innovative environment
Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
10% Travel Requirement
Requires less supervision on strategic initiatives
Must be able to apply a significant understanding of InComm systems and policies
May supervise up to 2 associate partner account managers
2-4 years of relevant experience preferred
Other Tasks and Responsibilities as assigned
InComm is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race; color; religion; national origin; sex; sexual orientation; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.