Part Time Teller - Pawtucket

Navigant Credit Union Pawtucket , RI 02860

Posted 3 weeks ago

We are growing and would love for you to join our team!

Navigant Credit Union has long been recognized as one of Rhode Island's premier Credit Union institutions and has been recently recognized by Providence Business News as the #1 Best Place to Work in Rhode Island for the large employer category for the 5th year in a row! Established in 1915, we have served generations of satisfied members with our focus on providing unmatched customer service in the industry.

We offer competitive pay and great employee benefits including 401k with company match, time off benefits to promote work/life balance and on-site banking at our corporate offices in addition to our 17 other branches. Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center.

As a growing organization, we offer opportunities for advancement as well as training to position our employees to succeed. These are just some of the benefits of working at Navigant Credit Union.

If you believe you have what it takes and are interested in joining our team of financial service professionals, we want to hear from you!


General Summary

Deliver on the Credit Union's core values. Provide exceptional and professional member service.

Foster strong member relationships by accurately processing transactions and effectively resolving service issues. Actively refers products and services by identifying the financial needs of each member and matches the appropriate product or service. Performs all teller functions and works closely with assistant and head teller on problem resolution.

Meets and exceeds individual referral goals. Ensure compliance with credit union's policies and procedures.

Essential Functions
1.Represents the Credit Union in a courteous and professional manner at all times. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information.
2.Performs routine member transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
3.Receives share deposits and loan and VISA payments, and enters into in-house computer system.
4.Receives payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges are collected when applicable.
5.Provides members with the forms necessary to transact business at the Credit Union.
6.Promotes the credit union's products and services; consistently cross-sells products at every opportunity. Makes referrals to MFS
7.Achieve individual sales goals
8.Responds to member requests, problems and complaints, and/or directs them to the proper person for specific information and assistance.
9.Provides routine information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, insurance on loans, loan policies, interest rates, office hours, and other information.
10.Follows all established policies and procedures to ensure the accurate and secure processing of member transactions. Complies with all department and company policies and procedures.
11.Balances work at the end of each working shift and resolves overages and shortages as necessary. Follows teller over/short policy. Follows set teller cash limits. Completes all transactions in an accurate and timely manner.
12.Performs miscellaneous duties including, but not limited to filing, processing FAX withdrawals, bagging coin, processing mail payments, and other miscellaneous duties.
13.Provide staffing support to all branches when needed.
14.May train new employees and answer co-worker questions.
15.Assists member in accessing their safe deposit box
16.Perform as a team member
17.Maintains a neat and organized teller station.
18.Required to work Saturdays
19. Ability to fluently speak and write English and Portuguese.

NOTE:The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.


Knowledge, Skills and Experience
1.High school education plus one year of work experience in the teller and/or member service function of a credit union or other financial institution.
2.Professional, well developed interpersonal skills required for projecting a positive image as a representative of Navigant Credit Union.
3.Intermediate mathematical skills, proven written and verbal communications, and use a 10-key adding machine or keyboard.
4.Working knowledge of all teller functions as well as Credit Union products, policies and procedures.
5.Bilingual (fluent verbal and written) skills preferred as needed and determined by market conditions.


The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Navigant Credit Union is an Equal Opportunity Employer: M/F/V/D.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Full Time Teller (Float) 95 Corridor Area Pawtucket RI

Santander Bank

Posted Yesterday

VIEW JOBS 11/12/2019 12:00:00 AM 2020-02-10T00:00 Full Time Teller (Float) 95 Corridor Area, Pawtucket, RI-1905799 Description As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank. The Representative, Teller processes face-to-face Customer transactions for a variety of routine financial transactions. Responsibilities * Adheres to safe deposit box procedures/ operations and guidelines * Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions * Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services * Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced * Personnel * Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals * Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations * This is a float position for the Corridor Area based in Pawtucket, RI Qualifications * Bachelor's Degree, or equivalent work experience; * 0-3 years; Cash Handling experience in a Retail or Banking environment * Ability to adhere to policies, procedures, and instructions of management * Ability to effectively ask questions and identify needs to enhance the customer relationship * Detail oriented with the ability to function in a fast-paced and changing environment * General Math skills * Superior customer service skills * Minimal physical effort such as sitting, standing, and walking * Actively seeks information to understand customer needs * Communicates clearly and precisely * Listens carefully and asks questions to clarify understanding * Displays a can-do attitude and willingness to learn * Proactively clarifies one's tasks and responsibilities * Has basic understanding of organization's flagship products and services * Can identify the risk return of products and services * Learns about and diligently follows established risk management policies, processes and procedures * Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change * Works effectively in team settings * Shows appreciation for others' help and lends a hand when needed to complete shared tasks * This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Job :Customer Service Primary Location :Rhode Island-Pawtucket-215 Main Street - 00461 - Pawtucket - Branch Organization :Consumer & Business Banking (1001) Schedule :Full-time Job Posting :Nov 12, 2019, 1:12:08 AM AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO Santander Bank Pawtucket RI

Part Time Teller - Pawtucket

Navigant Credit Union