JOB SUMMARY: This position is responsible for performing banking transactions for Bank customers.
ESSENTIAL JOB FUNCTIONS:
Processes customer transactions with professionalism and courtesy.
Handles customer complaints and works through these sensitive issues to resolution.
Performs data entry to complete reporting requirements.
Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.
Maintains a positive working relationship with customers and co-workers.
Know the identity of your customer to reduce fraud and risk of loss to the Bank.
Demonstrates knowledge and expertise of basic teller functions
Supports the Company's overall mission, standards, and confidentiality guidelines.
Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.
Maintains strict confidentiality guidelines in accordance with Bank policy.
Maintains strict control and security of cash under your supervision.
Maintain policy and procedures as defined by Management.
Cross-sell products and services.
Assist with customer phone calls in a timely and courteous manner.
(Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)
Performs other duties as required by management.
May participate in a wide variety of special assignments.
This position has no supervisory responsibilities.