Part Time Teller - 28 Hours

PNC Financial Services Group, Inc. Oxford , NC 27565

Posted 3 weeks ago

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Part Time Teller (28 hours/ week) within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Oxford, NC at the Oxford retail banking branch.

Job Description

  • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.

  • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.

  • Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

  • Applies product and procedural knowledge to solve customer's problems.

  • Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk
  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • To learn more about this and other opportunities on our team.Watch this video.

Competencies

Accuracy and Attention to Detail

  • Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Addressing Customer Needs

  • Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.

Banking Products

  • Knowledge of and ability to provide products and services available through the retail banking branch.

Digital Awareness

  • Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Effective Communications

  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Fraud Detection and Prevention

  • Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.

Managing Multiple Priorities

  • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Matrix Management

  • Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

Problem Solving

  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Understanding Customer Needs

  • Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma, GED or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

No Degree

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday

  • Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Security Officer Full Time

Allied Universal Security

Posted 3 weeks ago

VIEW JOBS 10/2/2020 12:00:00 AM 2020-12-31T00:00 Overview At Allied Universal® our Security Professionals assist clients, and the public at large, by providing essential jobs that keep our communities safe and secure. During this time, we need your help more than ever. We have immediate employment opportunities. Allied Universal also employs an interview process you can complete from the comfort of your home through our online application and video interviewing technology. We are North America's leading security services provider with over 200,000 phenomenal employees and invite you to apply to join the team. Job Description Allied Universal is seeking the position of Professional Security Officer. Security Officer Full Time Shifts Vary (Must be Flexible) As a Professional Security Officer for Allied Universal you will be Responsible for the Security and Safety of our client's property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service. QUALIFICATIONS/REQUIREMENTS: * Be at least 18 years of age with high school diploma or equivalent * Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner * Valid guard card/license, as required in the state for which you are applying. * As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws * Display exceptional customer service and communication skills * Have intermediate computer skills to operate innovative, wireless technology at client specific sites * Ability to handle crisis situations at the client site, calmly and efficiently * Able to: * Work in various environments such as cold weather, rain/snow or heat * Occasionally lift or carry up to 40 pounds * Climb stairs, ramps, or ladders occasionally during shift * Stand or walk on various surfaces for long periods of time Closing Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Requisition ID 2020-461080 Allied Universal Security Oxford NC

Part Time Teller - 28 Hours

PNC Financial Services Group, Inc.