Part Time Team Member

Jo-Ann Fabrics Mount Juliet , TN 37122

Posted 3 weeks ago

SUMMARY

The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.

ESSENTIAL RESPONSIBILITIES

HEARTS

  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

HANDS

  • Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision. Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Move product from delivering truck to sales floor as needed. Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail. Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency.

MINDS

  • Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand. Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.

INSPIRE

  • Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management. Works with Store Management and other Team Members on projects in a friendly and professional manner. Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.

QUALIFICATIONS

  • Education Minimum: High School Diploma, GED, or equivalent

  • Experience Minimum: No experience required

  • Experience Preferred: 1- 3 years previous experience in a customer centric environment

  • Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

  • Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression

SKILLS / COMPETENCIES

  • Ability to work with customers and team members

  • Ability to maintain a safe work environment

  • Ability to interact collaboratively with others

  • Ability to get work accomplished through others

  • Ability to communicate effectively in a group environment

  • Ability to work a varied schedule based on business needs

PHYSICAL REQUIREMENTS

  • Stand during an entire shift (other than normal break time).

  • Continuously walk around all areas of the store throughout shift.

  • Read written instructions, reports, and other information on paper and computer screens.

  • Orally communicate with customers and other team members on consistent basis throughout their shift.

  • Input data on computer keyboard and handheld units.

  • Use 2-way radios (hear incoming messages and provide verbal response).

  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.

  • Lift, place, and arrange items on shelves and racks.

  • Bend down and reach above head.

  • Climb and descend ladder.

  • Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).

This position will be located at:

401 S Mount Juliet Rd Ste 640 Mt Juliet, TN 37122-8495

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Culinary / Kitchen Team Member

Red Robin International, Inc.

Posted 7 days ago

VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 This job was posted on October 14 and will be accepting applications through October 29. Red Robin is taking extra measures to keep our Team Members safe during this time. We have enhanced our cleaning and disinfectant standards (Our restaurants are extra squeaky clean!), practice social distancing (every shift, every role), and require Team Members to wear face masks. Our health policy ensures that Team Members can take the time they need to be well. We are ramping up opening our dining rooms and are staying plenty busy with to-go and catering. Apply today to join our team to help Guests build everlasting memories, around their tables and ours! Line Cooks - Start at $12-$15 per hour! Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! We also have a passion for developing our Team Members! Did you know over 40% of our Managers were Team Members at one time? Many of these individuals are now General Managers, Regional Directors and Corporate Leaders! Hiring Immediately: Line Cooks (Chefs / Kitchen Prep / Kitchen Team Members) You will learn the Red Robin style of food preparation, which includes cutting, sautéing, broiling, frying, and cooking various meals such as meats, fish, poultry, vegetables, soups, salads, and other ingredients. We offer great restaurant culinary careers for line cooks (cocinero / cocinera) who have back of house cooking, chef, sauté cook, or grill cook kitchen experience in a high-volume restaurant environment. We're also looking for HOH team members (Jefe / Jefa) who have back of house preparation / food prep / production experience. RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews! As a Team Member at Red Robin, you'll enjoy: * Flexible work schedules * A great place to work and make friends * Referral bonuses for bringing new members to our team * Eligible for 401(k) retirement plan (if qualified) * 50% discount on Red Robin food and 25% for your family * Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc...) & more! * Fun and free events for our trainers * Not required to purchase uniform - appropriate black shirt and dark jeans are all you need! * Closed on Thanksgiving and Christmas! Our mission is clear: make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today! Red Robin independent franchisees each hire their own employees and establish their own terms and conditions of employment, which may differ from those described. Red Robin is an Equal Opportunity & E-Verify Employer Red Robin International, Inc. Mount Juliet TN

Part Time Team Member

Jo-Ann Fabrics