Part Time Supervisor Key Holder

Perry Ellis International Inc. Estero , FL 33928

Posted 4 weeks ago


Part Time-Retail Supervisor-Naples, FL

We are looking for talented people to be a part of our Retail Store Teams. If you have a love for fashion, a thirst for knowledge, and enjoy working with people, this is the place for you .

The Supervisor actively supports and reinforces the Store Manager in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visual. The Supervisor is expected to display and encourage selling skills that lead to high sales productivity to motivate staff members to meet goals and expectations set forth by the company. The Supervisor is responsible for operating the store in the absence of the Store Manager and Assistant Manager.


Customer Satisfaction

  • Ensures customers are greeted within 30 seconds upon entering the store.

  • Achieves excellent scores on secret shopper reports.

  • Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.

  • Excellent communication skills and positive attitude.

Financial Objectives

  • Achieves store financial objectives in the areas of sales goals, comp store increases, sales per square foot, expense control, units per transaction, payroll percent and shrinkage.

  • Promotes sales contest and promotional directives set forth by company.

Operational Responsibilities

  • Communicate regularly with Store Manager regarding operating and merchandise issues.

  • Supervises, leads and motivates staff members.

Visual Merchandising

  • Participates in visual merchandising standards and directives set forth by company.

  • Ensures replenishment of merchandise on selling floor as needed.

  • Ensures all company sale and markdown directives are completed in a timely manner.

  • Ensures compliance to visual presentation standards set forth by company.

Loss Prevention

  • Responsible for the protection of the Company assets (Inventory, Cash,

Store fixturing and all other company property).

  • Communicates all loss prevention occurrences to Store Manager.

  • Practices excellent customer service at all times in order to prevent possible theft.

  • Adheres to and upholds all policies and procedures regarding loss prevention.


  • Availability to work flexible shifts

  • Lifts merchandise onto and from stockroom shelving which may require use of a ladder or step stool

  • Lifts boxes containing merchandise and store supplies

  • Ability to perform under pressure and address complaints in a timely manner

  • High school degree; BS degree would be a plus

We are looking for customer service oriented associates that thrive in a team environment. Sound like you? Get started and apply NOW!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Key Holder (PartTime)/Shift Supervisor

Vitamin Shoppe Industries Inc

Posted 4 days ago

VIEW JOBS 4/21/2019 12:00:00 AM 2019-07-20T00:00 Overview hey! we see you… a bright, talented, caring person that wants a retail career with MORE but "more what" exactly?? more caring…a community whose sole mission is to help our customers with health & well being more impact…knowing everyday YOU made a difference in someone's life more learning…we want you to learn so we pay for knowledge. the more you learn, the more you earn! we are on the lookout for someone special to fill the MOST important role in our company, our Health Enthusiasts. Health Enthusiasts carry out the Vitamin Shoppes mission every single day in our stores, to support our customers on their personal journeys to better health. the MUST haves… 1- a knowledge seeker with a can do attitude, and a big heart 2- not be afraid of a little register action & product sampling 3- share our passion for healthy living 4- care for our customers so they will leave our store, not only with a full bag but, also feeling they took a positive step on their journeys of health and wellness. our part of the deal… 1- a healthy discount on our amazing products 2- the opportunity to advance within our great company 3- commitment to investing in your learning 4- continual feedback to help you learn and grow Well, what are you waiting for? If you think you have the chops to be a Health Enthusiast at The Vitamin Shoppe we want to hear from you! Job Summary: The Key Holder position is responsible for providing an outstanding Branded Customer Experience (customer service) to customers while performing operational duties that drive sales through product knowledge, merchandising, register functions, store cleanliness, and other related duties. The Key Holder performs operational duties to run the retail store that includes opening/closing, ensuring store security, overseeing safety and assisting with escalated customer issues. The Key Holder represents the Vitamin Shoppe brand to our customers. Key Holders must be courteous, efficient, and able to hand sell to customers so that their needs and expectations are met or exceeded. This position supports the environment of health and wellness that the Vitamin Shoppe represents. Responsibilities * Establish, model, and reinforce the Branded Customer Experience (customer service) and hand selling technique. Use product information, sampling and available resources to educate customers and assist them in making product selections that are right for them. Promptly serve customers, minimizing wait time. Coach and direct staff regarding model service, selling, and customer engagement behaviors. * Drive sales by meeting and collaborating with the store team to understand, support and achieve established sales goals and objectives. * Maintain a professional and courteous relationship with customers and co-workers that fosters a positive work environment and embraces diversity. * Promote growth and sales by creating and maintaining internal/external community outreach relationships within the local community. Establish an active sampling regimen through customer engagement. * Lead and participate in learning and development activities (daily store meetings and product/online education) in order to provide optimal customer service. Complete Learning Path and Vitamin Shoppe University training activities in established timelines. * Protect and maintain company assets and resources to include cash control, inventory, fixtures and physical facility to prevent theft, ensuring Loss Prevention standards. Maintain the confidentiality and security of sales records and operational reports. Ensure work environment is safe for both customers and health enthusiasts. * Oversee and perform regular maintenance; clean shelves, baskets, backrooms, windows, front sidewalks, bathrooms, and floors according to company policy as directed by the management team. * Receive shipments, assist in unloading stock, checking products against invoice, sorting and distributing stock, shocking shelves, pricing merchandise, cleaning fixtures and displaying product. * Assist the management team in the implementation of merchandising, promotional and operational standards. Perform category maintenance by rotating products according to the company's product rotation policy. Identify and document the return of damaged, discontinued or expired product. Aid in new store initiatives. * Execute all company policies and objectives within the store, ensuring that the VS brand and company is well represented. * Lead the store in the absence of the SM / ASM to include opening / closing, customer service and store maintenance (interior and exterior). * Operate the cash register and prepare customer transactions and receipts efficiently. Total price, tax, and shipping and handling charges accurately. Fully understand register functions, opening and closing procedures and can balance the cash registers at the end of each shift or as scheduled. Adhere to and verifies bank deposit process. * Aid the management team in ensuring the Vitamin Shoppe Healthy Awards Club program is consistently promoted and customer information, including email, is captured. * Adhere to personal appearance policy. * Adhere to assigned work schedule. Promptly clocks in/out and approves weekly timecard. * Maintain operational effectiveness of the store by, among other things, remaining compliant with the scheduling guidelines as the business dictates. You must demonstrate flexibility with your availability that supports the needs of the business. * Follow management direction in completing other duties as required. Other Functions: * Follow management direction in completing other duties as required. * Flexibility to work in another location depending on the company's business needs. Qualifications Education/Certification: High School Diploma or GED or equivalent combination of experience and instruction. Supplement knowledge or education is preferred, but not required. Required Knowledge: Familiar with retail sales, merchandising programs, safety procedures and the competitive environment. Passion for the health, fitness, and nutrition. Experience Required: 1-3 years retail experience. Supervisory experience preferred Skill and Ability: Strong interpersonal and public relations skills. Solid organizational and problem solving skills. Flexibility to work nights and weekends. Supervisory experience Computer skills. #CB Vitamin Shoppe Industries Inc Estero FL

Part Time Supervisor Key Holder

Perry Ellis International Inc.