Kohl's Corp. San Leandro , CA 94579
Posted 1 week ago
Required Monday-Friday Morning Availability At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience to our customers. About the Role In this role, you will protect Kohl's reputation and create an easy store experience for our customers by communicating pricing accuracy errors, auditing signage for consistency, and communicating to store teams and corporate partners.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
Drive sales by providing an inspiring environment that motivates customers to add to their basket
Communicates and supports accuracy with the "Great Value Item List"
Maintains set up of repack area in both the stockroom and customer service area. Orders supplies as appropriate.
Maintains repack area and processes counter damage product as necessary
Responsible for effectively using Kohl's tools (i.e. Storenet, KPlanner, Communication Books, etc.) to plan and share information with store executives and Regional Pricing and Compliance Analyst
Executes and corrects daily eSign exception and LID report errors and retains records
Ensures proper communication of pricing and signing issues with Store Executives and Regional Pricing & Compliance Analyst
Partners with the Continuous Flow Merchandise Team to ensure pricing accuracy is correct to include topper accuracy
Maintains the store Pricing Accuracy Binder and LID report history
Participates in all signing accuracy audits in partnership with the Regional Pricing and Compliance Analyst as needed
Works with store team and Regional Pricing and Compliance Analyst to ensure compliance with pricing accuracy
Audits ad set and markdown event accuracy to include topper placement in Softline and Hardline areas
Executes White Ticket workload based on company direction to include: correct ticketing of inventory located in stockroom, on sales floor and customer service, and marks workload complete when done
Monitors and inspects current White Ticket workload during/after each truck unload process
Deliver a consistent sales floor experience
Build customer connections with a greeting and execute an authentic hospitality experience
Support sales floor, fitting room, point of sale, and operational processes, as required
Ensure all customers feel respected, appreciated and rewarded.
Build trust to solve the customer shopping needs
Build rapport and make a genuine connection with the customer
Acknowledge and assist customers through our company programs
Courteous and responsive to requests and questions
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the Key Accountabilities
Ability to maintain prompt and regular attendance as set by the company.
Ability to comply with dress code requirements.
Ability to learn and comply with all company policies, procedures, standards and guidelines.
Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
Ability to work as part of a team and interact effectively with others.
Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
Ability to satisfactorily complete company training programs.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Availability to work days, nights, and weekends.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to wear a face mask or covering and other personal protective equipment.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
Client facing Retail or Service Industry experience
Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
Naturally curious; desire to learn
Commitment to valuing diversity and contributing to an inclusive work environment
Pay Range: $16.00 - $23.10
Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Kohl's Corp.