Part-Time Senior Center Receptionist

General Statement of Duties

This position reports to the Senior Center Supervisor and will work for approximately 16-18hrs weekly ongoingly.

This position is vital to the overall functioning of the Senior Center. The Senior Center Receptionist is responsible for assisting a large volume of participants, visitors, and callers with a wide variety of inquiries. The Senior Center Receptionist is the first point of contact for everyone entering the building.

Essential Duties and Tasks

• Meet and greet participants, vendors, identified stakeholders, and visitors in a professional and welcoming manner.

• Assist participants, volunteers, and visitors with the sign-in process.

• Effectively determine the nature of inquiries and direct visitors and callers to the appropriate staff member or resource.

• Maintain a neat and organized work space at all times.

• Answer incoming calls in a courteous, professional, and engaging manner and record them on daily log sheets.

• Transfer calls, as needed, to appropriate staff members.

• Collect mail from the outside box and place in identified staff members' boxes.

• Follow all Center money handling procedures for receipt and documentation of monies.

• Receive hot meals and frozen meals for Home Delivered Meals Program.

• Ensure hot meals are picked up by Home Delivered Meal volunteer by designated time.

• Maintain Frozen Meal log and assist clients with pick-up.

• Makes reminder calls for weekly, monthly, and special events.

• Make coffee as needed.

• Fitness Orientation Facilitation.

• Updating board outside with upcoming program information.

• Providing senior center tours for new members.

• Assist seniors with making copies or sending faxes.

• Maintaining and updating the community board.

• Assist with cleaning tasks.

• Other duties and responsibilities as assigned by Senior Center Supervisor.

Desirable Education and Experience

Minimum Qualifications:

• High school graduate or GED
• Office/clerical experience preferred

Not applicable

01

Which best describes your level of education?

• No GED and no High School Diploma

• GED or High School Diploma

• Some college

• Associates Degree

• Bachelor's Degree

• Master's Degree

• Doctorate's Degree

02

Please indicate your level of secretarial or office experience?

• No Experience
• 0 - 2 years
• 2 - 5 years
• 5+ years

Required Question

Agency Nash County

Address 120 W. Washington Street

Nashville, North Carolina, 27856

Phone 252-459-9853

Website http://www.nashcountync.gov