Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Seasonal Team Members will be cross-trained and work throughout various departments, constantly learning about new products and areas of the store, including In-Store Shopper, where you'll work in a Whole Foods Market store filling Prime Now customer orders, preparing them for delivery and/or pickup. Seasonal Team Members will provide exceptional customer service and maintain the highest retail standards ensuring the store is fresh, clean and full at all times.
Essential Duties and Responsibilities:
Provide exceptional customer service and address needs of customers in a timely and effective manner
Cross-trained and work in multiple areas throughout the store, which may include cashiering, In-Store Shopper duties, and stocking groceries.
Ensure the highest retail standards are being met.
Ensure that all shelves and displays are properly stocked and front facing.
Maintain and support proper signage throughout the store.
Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors.
Complete all trainings and focus on increasing product knowledge. Maintain awareness of new products and promotions.
Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
Support overall store cleanliness and maintenance, including In-store Shopper staging area.
Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately.
Work all shifts as scheduled.
Perform other duties as assigned by Leadership.
Essential Knowledge, Skills and Abilities:
Must be 18 years of age or older.
Ability to read and speak basic English.
Clear and effective communication style, both written and verbal.
Ability to follow instructions and procedures.
Skilled in working in a fast paced, evolving environment.
Ability to build and maintain positive relationships.
Proper use of, which may include but not limited to, knives, personal protective equipment, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store.
Comfort using handheld technology (mobile) device to fulfill orders.
Ability to work accurately and with a sense of urgency.
Eagerness to learn product knowledge, customer service standards, and store operations.
Ability to lift loads regularly not to exceed 30 pounds, and on occasion up to 50 pounds, unassisted, stand/walk for at least 6 hours, and be able to frequently push, pull, squat, bend, and reach with or without reasonable accommodation.
Environmental exposure: temperature extremes (coolers, freezer, outdoors)
Work in a moderately noisy environment
May be exposed to cleaning or other commercial chemicals, dust and other food and cooking related substances
Work on a variety of floor surfaces including tile and concrete.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.