Part-Time Sales Teammate

The Buckle Ponca City , OK 74601

Posted 3 weeks ago

Summary

The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.

  • Answer questions regarding the store and its merchandise.

  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.

  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.

  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.

  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

  • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .

  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.

  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.

  • Help Guests try on or fit merchandise.

  • Check out and bag purchases.

  • Prepare merchandise for alterations.

  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.

  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.

  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.

  • Place Special Orders or call other stores to find desired merchandise.

  • Maintain and build good Guest relationships to develop a client based business.

  • Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.

  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

Teammate Recruiting, Training and Development

  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.

  • Create relationships through Guest Loyalty and Guest Preferred.

  • Maintain a professional and respectful attitude at all times creating a positive floor culture.

Visual Merchandise Management

  • Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.

  • Stay current on product range.

  • Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.

  • Ensure sales floor is consistently sized and new freight is appropriately displayed.

Operations

  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.

  • Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

  • Follow all Loss Prevention guidelines, including daily bag and purse checks.

  • Develop and maintain knowledge of Point of Sale ("POS") procedures.

  • Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.

  • Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.

  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.

  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.

  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.

  • Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.

  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.

  • Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

No prior experience or training required.

Other Qualifications

  • Must be 16 years of age or older in the states of Alabama, Arkansas, Idaho, Montana, Nebraska, Oregon and Utah.

  • Must be 17 years of age or older in the states of Alaska, Arizona, Colorado, Florida, Georgia, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Wisconsin and Wyoming.

  • Must be 18 years of age or older in all other states.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bartender Part Time Ponca City

Osage Casino

Posted 2 weeks ago

VIEW JOBS 4/17/2021 12:00:00 AM 2021-07-16T00:00 Overview Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to quest questions and requests. Handle all payment transactions accurately. MINIMUM QUALIFICATIONS: * Must be 21 years of age. * High School Diploma or GED. * Six months customer service experience preferred * Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license. * Required to maintain a valid Driver's License. * Required to provide documents to show the applicant is eligible to work in the United States. * Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos. * Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation. Responsibilities COMMUNICATION: * Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter. * Effectively communicates concerns and information to supervisor and listens to communication from supervisor. * Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. * Observes and reports any and all unsafe behavior displayed by internal and external guests. DEPARTMENT OPERATIONS: * Check identification of customers in order to verify age requirements for purchase of alcohol. * Clean glasses, utensils, and bar equipment. * Take beverage orders from serving staff or directly from guests. * Mix ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks. * Identifies product, mixes and serves alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures. * Identifies bar needs and communicates them to supervisor; sets up, stocks, cleans, maintains, and breaks down work area. * Maintains a proper, complete, and clean uniform. * Serve snacks or food items to customers seated at the bar. * Slice and pit fruit for garnishing drinks. * Arrange bottles and glasses to make attractive displays. * Plan, organize, and control the operations of a cocktail lounge or bar. * Ensures cleanliness of bar, stock room, and equipment. * Collects and manages customer payments. * Maintains good communication with co-workers. * Follows all operating procedures, safety and sanitation regulations and departmental policies and procedures. * Maintains confidentiality of all privileged information. * Contributes to a team effort and accomplishes related results as required. * Performs all other related and compatible duties as assigned. GUEST SERVICE: * Provides excellent internal and external guest services, treating all guests with courtesy and consideration at all times. * Cooperates and communicates with all employees, always exhibiting mutual respect and consistently projecting a positive, helpful image and attitude. * Monitors production and service levels by interacting with guest and staff REGULATORY COMPLIANCE: * Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance. * Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: * Read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents. * Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals.) * Protect the Company's value by keeping information confidential. * Perform assigned tasks under frequent supervision. Follow written and verbal instructions. * Establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public. Work well alone or within a team. * Communicate information and suggestions in oral and written form. Prepare written documents and complete reports as required. * Utilize MS Office products at basic (create new documents, open/edit existing documents) skill level. * Exercise reasonable judgment and seek guidance for decisions in a manner consistent with the essential job duties and responsibilities. * See problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests. * Respond to inquiries or complaints from employees, guests, regulatory agencies, and others. * Travel locally, or between properties as needed. * Maintain physical condition and stamina appropriate to performance of assigned duties. * Update job knowledge by participating in educational opportunities; attending expos or conventions; and developing or maintaining professional networks. PHYSICAL DEMANDS: * Required to stand for up to 8 hours per day. * Ability to sit, walk, stoop, kneel or crouch while performing duties. * Ability to use hands to finger, handle, or feel. Ability to use arms to reach and lift above shoulders. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. * Must have normal auditory and good verbal communication. * Ability to lift, push, or pull upwards of 50 pounds. WORK ENVIRONMENT: * Work is typically performed within Casino and bar setting. Exposure to second-hand smoke. * Evening and weekend shifts may be required. Extended hours and irregular shifts may be required. Ability to work nights and weekends required. * Noise level in the work environment is moderate to high. * The employee is regularly exposed to risks associated with travel between properties and back and forth to other areas as may be required due to business demands. * Employee may be exposed to blood/bodily fluids. * The employee may be exposed to the risks associated in attempting to resolve issues with extremely irat Osage Casino Ponca City OK

Part-Time Sales Teammate

The Buckle