Part Time Sales & Service Representative, -20 Hours Per Week

Univest Lahaska , PA 18931

Posted 2 months ago



Responsible for developing and maintaining personal banking relationships with new and existing customers and providing quality customer service. This position will guide customers to purchase bank products that meet their needs and use each customer interaction as an opportunity to introduce additional products and services to broaden the relationship. The incumbent will also be responsible for serving the bank's customers from the teller line by completing a variety of financial transactions following technical and operational guidelines. Time spent in various aspects of this role will vary depending upon Financial Center needs.

(Minimum standard 60% service, 40% sales)



  • Monday-Wednesday: 8 am
  • 4 pm
  • Thursday: 8 am
  • 5 pm
  • Friday: 8 am
  • 6 pm
  • Saturday: 9 am
  • 1 pm (2-3 per month are required)


  • Provide friendly, courteous, professional customer service

  • Perform all teller and platform transactions promptly, efficiently, and accurately

  • Adhere to all procedures including operational and corporate customer service guidelines

  • Ability to operate required technology and applicable software on equipment including but not limited to computers, cash recyclers, iPads, ATMs, etc.

  • Identify customer needs and cross sell opportunities to develop new business

  • Engage in outbound calling to customers

  • Develop knowledge and understanding of Univest Products and Services

  • Leverage bank promotions

  • Adhere to outlined sales flow

  • Learn and become proficient in daily operational procedures

  • Actively participate in branch activities, development and training programs

  • Complete notary training if position is designated as notary for branch

  • Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct

  • Perform additional duties as required


The physical demands described below must be met by an associate to successfully perform the essential functions of this job. Accommodations will be made as necessary to enable individuals with disabilities to perform essential functions.

  • Frequent sitting, standing and walking.

  • Frequent operation and use of computer.

  • Ability to regularly lift up to 75 pounds and maneuver technical supplies

  • Frequent stooping, bending, crouching, reaching or crawling.

  • Position requires manual dexterity and the ability to use hands/fingers, touch and feel.

  • Must be able to talk, see, hear and write.

  • Specific vision abilities include close vision, distance vision, depth perception and ability to adjust focus.


The cognitive demands described below must be met by an associate to successfully perform the essential functions of this job. Accommodations will be made as necessary to enable individuals with disabilities to perform essential functions.

  • Position requires adequate judgement, decision making, reasoning, and comprehension and stress control.

  • Incumbent must have the ability to efficiently problem solve and assess technical issues/tasks.

  • Must be able to understand and follow basic instructions and guidelines, complete routine paperwork, as well as prioritize work schedule.

WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a typical office environment and may include transporting supplies and services to different offices. Employees will encounter average indoor conditions and noise. Accommodations will be made as necessary to enable individuals with disabilities to perform essential functions.



  • High school diploma/GED or equivalency

  • Attention to detail and ability to prioritize

  • Experience in Retail Sales or Telemarketing with proven sales results

  • Strong written/verbal/organizational skills

  • Previous experience with MS Office Suite

  • Neat, professional appearance following established guidelines for appropriate dress

  • Successful completion of the following programs within 12 months of hire:

  • SSR training and certification

  • Consumer Loans training and certification

  • Teller training and certification

  • Univest University's "Pre-Supervisor" Certificate Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Representative


Posted 2 months ago

VIEW JOBS 8/30/2021 12:00:00 AM 2021-11-28T00:00 When you join Verizon Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We're a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here. What you'll be doing... As a Verizon Solutions Specialist, you'll have the power to control your own career in one of our retail stores. You'll apply your unique talents, passion for technology, and customer service skills to create the ultimate in-store experience. In this role you will be: Providing customers with products and solutions which helps to simplify and organize their lives.Creating personal connections to make tech look simple.Generating sales by using your passion for cutting edge technology.Helping customers enjoy the best things about their new products so they can begin using and enjoying them immediately.Excelling in a team-based environment.Assisting with store opening and closing duties.Supporting other Verizon stores within close proximity (based on business needs). This position (at 32-40 hours per week) offers full-time benefits, including medical, dental,401k, educational assistance, and employee discounts that start on day one. Must be willing to work evenings, weekends, and holidays and to pick up additional shifts, if necessary. What we're looking for... You'll need to have: High school diploma or GED.One or more years of work experience.Willingness to work 32-40 hours per week including evenings, weekends, and holidays.Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and / or during peak vacation periods. Even better if you have: Associate's degree.Customer service and/or sales experience. Why Verizon? Verizon is an award winning company and has been recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer. Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you. Be challenged. Our technologies and our customers' needs are always evolving. You'll be at the forefront of the tech world's latest trends. After you apply… You may be required to take an assessment (30 mins) and record audio responses to interview questions (30 mins). If you're selected to move forward one of our recruiters will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. Internal ID: 571413PandoLogic. Category:Sales, Keywords:Retail Sales Representative, Location:Lahaska, PA-18931 Verizon Lahaska PA

Part Time Sales & Service Representative, -20 Hours Per Week