Part Time Sales Assistant - Seraphine (Maternity Retail) - Concession

We are proud to have stores based in selected Macy's - so you can now shop for maternity wear at The largest department store in the US!

We are the leading scale player in a specialist market – maternity and nursing wear – and we have 18 years of experience behind us doing this and nothing but this.

But what we do at Seraphine is more than just fashion and clothes. We help women feel absolutely confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy and during pregnancy, whilst providing them with product innovations that make motherhood a breeze.

About the Role

We are looking for a brilliant retail Sales Assistant to join our store in Macy's (San Jose- Valley Fair) on a part-time (25 hours a week) basis to help customers identify and purchase what they need and desire. The successful Sales Assistant will be our brand ambassador representing the Company were role duties include selling, restocking and merchandising. The goal is to provide high class quality customer service and to increase company’s growth and revenue through sales maximisation.

What we’re delivering

We are highly international (more than 2/3 of our sales are from markets outside of the UK) and highly digital – we were an early embracer of eCommerce and the channel now represents 90% of our revenue. We’re also a digital marketing machine: acquiring customers profitably from first order, with more than half returning for a second order during the current pregnancy and more and more coming back to us again when the family grows further. This all contributes to market leading profit and product margins and our double-digit growth rates across the world put the rest to shame.

But we’re just getting started. With plans to roll out another 3 markets in the next 12 months and to add more acquisition channels, we’re really in the sweet spot. We have significant momentum – but we’re still small enough that you’ll see your impact every day.

Requirements

• Have a friendly and engaging personality
• Be confident working with members of the public and strong communication skills.
• Demonstrable and proven Boutique Sales Assistant experience
• Be active and able to work on the shop floor for a majority of the day and be able to lift stock
• Deliver a positive, friendly experience by engaging the customer through conversation and service
• Provide detailed product knowledge suited to the customer requirement
• Provide a store experience that reflects exceptional customer service, going above and beyond to retain customer loyalty and build the reputation of the brand
• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Always adhere to Company Health & Safety regulations

Benefits

• Pay per hour: $19
• Uniform allowance and discount scheme
• A very sociable, friendly and interactive environment
• Highly qualified, supportive and ambitious teammates
• Uniform allowance
• 50% discount on Seraphine online and in-store

• 20% off all Macy’s (subject to Macy’s T&C’s)
• Bonus Scheme

• Birthday Leave- A paid day off for your Birthday
• 9.5 days paid vacation (prorated)