Part-Time Retention And Success Coach Specialist

Requisition Details

Position Information

EEO Statement

Central Community College, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, CCC is committed to providing a work environment free of discrimination and harassment.

Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

Central Community College is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), CCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

Central Community College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Job Title Part-time Retention and Success Coach Specialist Campus Area Wide Other Full-time or Part-time? Part Time Department Student Success Classification Part-time Exempt / Non Exempt Status Non-Exempt Grant Funded No Degree Required Associate Degree Preferred Bachelor Experience Required Entry-Level Estimated Hours per Week 20 Salary Posting Number P01489

Position Summary Information

Qualifications Required

Ability to provide academic support to students individually and in groups.

Eagerness to develop coaching and presentation skills.

Excellent interpersonal communication skills.

High emotional intelligence and ability to empathize.

Maturity and self-confidence.

Reasonably predictable and open schedule to allow for scheduling of meetings and workshops at various times during business hours.

General Summary

In collaboration with the Success Coaching Director, the Retention and Success Coach Specialists play a pivotal role in supporting academic success, persistence, retention, and degree completion for incoming and returning CCC students pursing a certificate, diploma, and/or degree. Retention and Success Coach Specialists accomplish this by providing direct service and support to students at CCC.

They also monitor and track student academic progress. All available tools are used including meetings, phone, email, etc., to connect and build rapport with students. The Retention and Success Coach Specialists will perform duties and responsibilities in accordance with college policies and procedures. Performs other duties as assigned.

Essential Functions

Essential Functions

Uses academic coaching techniques to establish rapport, support growth, and encourage behavior change during one-on-one coaching and academic recovery appointments.

Essential Functions

Assists students with developing skills to successfully meet the demands of college-level curriculum, including goal setting, learning strategies, time management and organization, self-regulation, and self-efficacy.

Essential Functions

Collaborates with other campus support offices and assists students in connecting with campus resources.

Essential Functions

Provides ongoing assistance to students through follow-up appointments and emails regarding academic coaching and academic recovery.

Essential Functions

Creates awareness of CCC Success Coaching services to students through outreach such as campus resource fairs.

Essential Functions

Communicates with the Director of Success Coaching frequently in person, via email, phone calls, and/or WebEx to discuss Retention Team and Success Coaching projects.

Essential Functions

Maintains a weekly work schedule at assigned campus or center per supervisor's approval.

Essential Functions

Utilizes available and appropriate technology, including Colleague, Advise, Outlook, etc. to monitor academic progress of students toward degree, diploma, and/or certificate completion, to identify current and potential academic needs, and to document all pertinent student information and status updates.

Essential Functions

Maintains student confidentiality and data integrity, and complies with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).

Posting Detail Information

Open Date 06/20/2024 Close Date 07/15/2024 Approximate starting date of employment 08/12/2024 Special Instructions to Applicants