Part-Time Patient Advocate Medical Cannabis

Liberty Health Sciences Sarasota , FL 34236

Posted 2 months ago

Company Description

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. is a Medical Marijuana Treatment Center that has been granted a license by the Florida Department of Health to cultivate, process, transport, and dispense low-THC cannabis, medical cannabis, and cannabis delivery devices pursuant to Florida Statutes.

Job Summary

The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards

Duties and responsibilities or (Essential Functions)

  • Ensure that all communication with potential customers and current patients are meeting company standards.

  • Serve as a patient advocate, educator, and customer service representative, and ensure patients are serviced promptly and efficiently.

  • Ensure that each patient has a high-quality, valuable, and industry-leading experience when interacting with the company, ensuring that Liberty Health Sciences Florida is positioned as the medical cannabis provider of choice in Florida.

  • Fulfill orders properly, including the correct label, patient label and proper packaging procedures are being followed.

  • Consult patients and/or dispense the company's regulated medical cannabis products to qualified patients in accordance with company policy and in accordance with Florida medical cannabis regulations.

  • Maintain a professional interaction with both staff members and patients while also participating in team building exercises.

  • Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.

  • Ensure effective communication and teamwork across functional areas and team members to achieve company goals

  • Perform weekly inventory counts and report findings to Management

  • Report any high-risk complaints to the Head of Retail and the Compliance team

  • Thoroughly document all customer complaints and returns

  • Ensure 100% traceability of products are maintained from reception to final sale

Qualifications

  • Excellent Oral and written communication skills

  • Proficient in Excel, Microsoft Office, and Power point

  • Clinical or Research experience preferred

  • 5 years or more of Retail/Customer Service experience required

  • 5 years or more of Management experienced required

  • Bachelor's Degree preferred

  • Must be 21 Years of Age

  • Must be able to pass a Level 2 Background Check (FBI)

Pay Rate: $14.00 hourly

Benefits

  • Great employee discounts

Working conditions

  • Able to accommodate scheduling that may include varied shifts, weekends, and some holidays

  • Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits

Physical requirements

  • The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings

  • Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine

  • The person in this position must be able to remain in a stationary position when checking in patients or when operating the register

  • The person in this position must be able to observe and assess patient entry via cameras and inspect patient ID's upon entry

  • Frequently communicates with other staff via Walkie Talkie or Headset

  • Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags

  • Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary

Direct reports

N/A

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. , provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty Health Sciences, LLC's employees to perform their job duties may result in discipline up to and including discharge.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment.

Please advise Human Resources if you require accommodation during any part of the recruitment process.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Advocate Wholesale Operations

Carvana

Posted 2 days ago

VIEW JOBS 9/29/2022 12:00:00 AM 2022-12-28T00:00 <p>Carvana is hiring immediately for a Senior Advocate!</p><p>To speak with a recruiter, contact us at 480-478-0189</p><p>SENIOR WHOLESALE ADVOCATE</p><p>Position Overview:</p><p>This individual contributor position, combining customer service and back of house operations, is responsible for supporting the team lead, training and leading assigned team, vehicle purchase, pickup, accurately assessing, documenting and maintaining the status and appearance of Carvana's wholesale inventory. This position is not eligible for visa sponsorship.</p><p>What you'll be doing:</p><ul><li><p>Train and lead assigned team, provide in the moment coaching, feedback and mentorship.</p></li><li><p>Manage an assigned hub-specific &quot;Area of Responsibility&quot; based on leadership needs</p></li><li><p>Act as the right-hand to the Team Lead for your site.</p></li><li><p>Support Site Leader by opening and closing site, monitor site security alarm system, enabling and disabling it when necessary.</p></li><li><p>Generate and monitor regular Carvana technologies such as: Salesforce and Tableau reporting.</p></li><li><p>Coordinate with customers on the transaction of vehicles purchased for wholesale by Carvana.</p></li><li><p>Frequently interact with customers in person, by phone, email, and text.</p></li><li><p>Complete a checklist of pre-work items in order to prepare for our customer's pickup/dropoff.</p></li><li><p>Maintain detailed notes in the customer tracking system to identify what we have missed.</p></li><li><p>Occasionally operate Carvana vehicles on public roads to purchase wholesale vehicles from Carvana customers.</p></li><li><p>Accurately assess and document the exterior and interior condition of Carvana's wholesale inventory by utilizing your experience with Carvana's detailed training and state-of-the-art digital tools</p></li></ul><p>What the job requires:</p><p>To be able to do your job at Carvana, there are some basic requirements we want to share with you.</p><ul><li><p>High School Diploma or GED equivalent, or equivalent experience is required.</p></li><li><p>Leadership experience desired with three years experience working in customer service either in the retail or hospitality industry.</p></li><li><p>A strong sense of urgency, the ability to pay attention to detail, and strong communication skills</p></li><li><p>Ability to work well with others and maintain a strong understanding of teamwork.</p></li><li><p>Ability to frequently stand, sit, walk, bend, stoop, squat and lift up to 20lbs.</p></li><li><p>A technical aptitude that can be applied to the use of digital devices and mobile apps.</p></li><li><p>Maintain a valid driver's license with a clean driving record, compliant with Company guidelines.</p></li><li><p>Ability to safely operate vehicles while consistently comply with laws and policies pertaining to the operation of vehicles.</p></li><li><p>Ability to maintain a flexible schedule consisting of night and weekend shifts.</p></li><li><p>Ability to communicate and interact with others effectively in a professional, courteous manner.</p></li><li><p>Ability to work indoors or outdoors regularly in all weather conditions.</p></li><li><p>Ability to effectively communicate.</p></li><li><p>Enthusiasm and positive energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves.</p></li></ul><p>This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><br> Carvana Sarasota FL

Part-Time Patient Advocate Medical Cannabis

Liberty Health Sciences