Part-Time Parking Garage Attendant

Job Description:

Position: PARKING GARAGE ATTENDANT

Location: Parking Authority

Position Type: Part-time - Non-Benefitted/19.5 hours per week

Benefits per current collective bargaining agreement, however position does not include any insurance benefits.

Salary: $17.64 - $19.89 hourly, 5 step position, one step increase each year on anniversary date of hire until reach maximum step.

Available shift is: Flexible

Essential duties and responsibilities:

Performs work required to maintain the Parking Garage, Parking Lots and Parking Meters that are under the control of the Parking Authority, may be assigned to roles including booth attendant, meter collection and repairs, security guard and facility maintenance. Greets customers and provides friendly courteous service; provides customers directions to downtown and other destinations; collects parking fees, makes proper change; directs customers to available parking spaces; balances cash drawer and tickets at end of shift and prepares paperwork; assists in the collection and recording of monthly parking permit fees.

• Ensures the safety and security of customers and the facility by making oneself visible and available to customers; reports the presence of suspicious persons or activity to supervisor and other employees;

• Reports unsafe or potentially hazardous conditions or situations to supervisor;

• Enforces (in a polite, tactful manner) Parking Authority policies, rules, and regulations.

• Performs general custodial duties including but not limited to office and restroom cleaning, trash/refuse removal, sweeping, window washing, etc.

• Assists in other maintenance activities of facilities and properties under the management and control of the Parking Authority.

• May operate motor vehicles and power equipment.

• Performs snow and ice removal from stairs and walkways during shift; responsible to be respond to snow and other emergencies outside the normal shift.

• Performs other related duties as assigned by the Executive Director Parking Authority or his/her designee.

Work Environment:

Work is performed outside and in Parking Booth; outdoor work may be performed in adverse weather conditions. The employee operates a variety of equipment such as trucks, light equipment, and various hand power tools.

The employee generally has contact with customers, other city workers and occasionally contractors. Errors could result in personal injury, injury to others, delay or loss of service and damage to garage or equipment.

Requirements:

Minimum Qualifications:

High School diploma or equivalent, one year's paid experience in customer service, one year's paid experience in operating a cash register, snow equipment, power tools and hand tools.

Additional requirement:

Valid Massachusetts Drivers' License. Must be able to successfully complete and pass a Massachusetts CORI. Finalists will be subject to a pre-employment physical which includes drug & alcohol testing.

Knowledge, Ability, and Skill:

Ability to communicate effectively with customers, co-workers, other city employees and contractors.

Must be polite and courteous even in stressful or adversarial situations, and be able to deal effectively and tactfully with customers, co-workers, city employees and occasionally contractors.

Ability to perform basic math calculations, operate a cash register, make proper change and reconcile cash drawer and tickets at end of each shift.

Essential Functions:

Moderate physical effort is required to perform duties; work is performed outside as well as inside Parking Booth. The employee is required to walk, stand, sit, speak, hear, reach with hands and arms, stoop, climb, and work in confined area such as the Parking Booth.

Stamina is required to work in adverse weather conditions. Required to lift or move items weighing up to 60 pounds. Vision requirements include the ability to read documents, operate equipment and drive a motor vehicle.

Additional Information:

The City of Brockton provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The City of Brockton complies with all applicable federal, state and local laws governing nondiscrimination in employment in all locations in which the City operates. This policy applies to all terms and conditions of employment.

As a condition of employment the City of Brockton will conduct a MA Criminal Offender Record Information (CORI) check once an offer has been accepted.

The City of Brockton, Section 2-110 of the Revised Ordinances of the City of Brockton mandates that at the time of employment you must be a resident of the City of Brockton or shall, within one (1) year of employment establish residency within the City.

City of Brockton is an Equal Opportunity / ADA Compliant /Affirmative Action Employer females, minorities, people with disabilities and veterans are strongly encouraged to