Part-Time Overnight Desk Clerk

Job Summary

JOB SUMMARY

The Overnight Desk Clerk, under the supervision of the Lakeside Residence Life Coordinator, serves as a frontline housing staff member and is responsible for the general welfare of residential students, safety of the residence halls, and enforcement of residence hall policies and regulations while on duty. The Overnight Desk Clerk position is a part-time job excluding benefits (2 nights per week starting at midnight until 8:00 AM). The Overnight Desk Clerk is expected to be mature, dependable, responsible, trustworthy, and display good judgment in decision-making.

MAJOR DUTIES AND RESPONSIBILITIES

• Serve on a regular schedule assigned to the desk as established by the supervisor.

• Maintain an accurate desk log of all activities and problems spotted while on duty.

• Respond to emergencies as they arise in the building according to designated procedures.

• Maintain a safe and productive atmosphere in the community areas.

• Be thoroughly familiar with and able to enforce the policies and regulations of the college and residence hall.

• Conduct the desk in a business-like manner.

• Read desk log at beginning of duty to gather instructions or information left by the Residence Life Staff.

• Be assertive in requesting identification of non-residents and cognizant of traffic patterns in the building.

• Maintain contact with ABAC Police when needed.

• Document incidents utilizing StarRez.

KNOWLEDGE AND SKILL REQUIRED BY POSITION

• Ability to work effectively with college students.

• Written and verbal communication skills.

• Familiarity with first-year residence halls and the problems that first-year students often face.

• Ability to create a conducive work environment among student-staff.

• Ability to work independently and meet desired departmental goals.

• Ability to display good judgment in decision-making.

SUPERVISORY CONTROLS

The Residence Life Coordinator assigns work in terms of office goals and objectives. The supervisor reviews work through reports and observation of office activities.

GUIDELINES

Guidelines include the Academic Catalog, Student Handbook, Guide to Residential Living, FERPA regulations, Title IX regulations, FHA regulations, and USG guidelines and policies.

COMPLEXITY/SCOPE OF WORK

The work consists of varied communication duties to ensure a safe and healthy environment for students living in the residence halls.

CONTACTS

• Contacts are typically with co-workers, other college employees, current students, prospective students, families, and friends of residents, and Corvias.

• Contacts are typically to provide services; to give or exchange information; to resolve problems; to motivate or influence people; or to justify, defend, or negotiate matters.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

• This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS

• High School Diploma

• Ability to work as a member of a team in a diverse, service-oriented environment.

• Must be responsible.

• Must be able to arrive on time and stay for the entirety of shift.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

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