The Container Store San Antonio , TX 78245
Posted 2 weeks ago
Overview
The Order Specialist is responsible for performing daily customer order management tasks that ensure timely, accurate processing of orders and organization of the stockroom. This position partners with the General Manager and Store Managers to ensure the stockroom is neat, safe and organized. This is a part-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Pulls and prepares customer orders for pickup
Evaluate customer orders each day for successful execution to meet the demand for Curbside Pick Up and Local Delivery requests
Executes all daily tasks so that all orders are completed on time
Communicates and follows up with customers on issues regarding their orders, all the way through resolution
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Maintains and down stocks the Elfa product area in the Stock room
Performs daily locations audits on customers' orders
Executes changes to staging locations and partners with Managers on updating Elfa Pull Sequence
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Consistently maintains clear communication with Managers to seamlessly complete projects and to achieve sales goals
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
Competitive Pay
Medical/Dental/Vision Plans
Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
Paid Time Off plus Holidays
401(k) Retirement Plan
Employee First Fund: providing grants to employees experiencing unforeseen emergencies
Qualifications
What You Bring To Us
2-5 years inventory experience preferred
Retail sales experience a plus
Strong computer skills
Enjoys engaging with people and connecting with customers
Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure
Proven communication and coaching skills
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
The Container Store