Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Part Time On Site Service Associate-New Haven, CT

Expired Job

W.W. Grainger, Inc. New Haven , CT 06501

Posted 4 months ago

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger's distribution centers and branches worldwide.

Position Description

Works closely with the On Site Services Representative (OSR) on multiple customer sites to execute duties outside of scanning, put away, spot buys and relationship building that exceed 15 minutes Examples include machine fix, data collection, new installations, and labeling.

Principle Duties & Responsibilities:


  • Performs data collection at the customer's site.

  • Assists customers with staging, labeling and organizing product at a customer site.

  • Perform implementation duties for new customers or new services

  • Perform machine break fix activities at the customer's site

  • Trains customers

  • Executes product relocation and discontinuation process

  • Provides OSR PTO coverage (<30% of="">

  • Supports the customer's product ordering needs, product selection and technical support.

  • May assist in customer training based on the implemented solution. Performs necessary duties to maintain a clean, safe and organized working environment

  • Ensures compliance to documented policies and processes in order to provide superior customer service with the on-site service and to exceed customer expectations.

  • Guides customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary.

  • Comply with the safety and inspection requirements of the facility where the service is being provided.

  • Partners with the Onsite Services Representative and or Account Manager to pass along all necessary and relevant customer information

  • Provides excellent customer service by resolving problems promptly and accurately in a manner that will retain and promote customer loyalty.

  • May work on-site at various customer locations.

  • Executes the Grainger Service Promise and demonstrates, by action, the company Values.

  • Executes NRBA standards as escalated by OSR and follow Standard Work

Position Requirements:

  • High School Diploma or equivalent preferred.

  • 0-1 years of experience in related field preferred.

  • Able and willing to work in a warehouse environment on a consistent basis during initial training period or as needed based on business need

  • Demonstrates a commitment to provide superior customer service

  • Effective communicator, comfortable interacting with customers and internal partners in a professional manner in person and via the phone

  • Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development

  • Must be computer literate and able to learn required software programs

  • Able to operate powered industrial equipment as needed

  • Must be self-directing, managing several projects simultaneously

  • Professional in appearance, attitude and action

  • Background checks, drug screening may be required (as warranted by Company, customer or DOT requirements in working on-site and/or operating equipment)

  • Must possess and maintain a valid driver's license in State of residence

  • Must carry required levels of automobile insurance

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: New Haven

Nearest Secondary Market: Hartford

Job Segment: Outside Sales, Facilities, Technical Support, Sales, Operations, Technology

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Security Officer Part Time Corporate Site New Haven CT

Allied Universal Security

Posted 2 months ago

VIEW JOBS 11/8/2018 12:00:00 AM 2019-02-06T00:00 Overview We are North America's leading security services provider with over 160,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted!  You too can start with little, to no security experience and become one of Allied Universal's many success stories. We have great part-time and flexible schedules! Start your phenomenal career with Allied Universal today! Job Description Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our company's core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities. QUALIFICATIONS/REQUIREMENTS: * Be at least 18 years of age with high school diploma or equivalent * Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner * Able to obtain a valid guard card/license, as required in the state for which you are applying. * As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws * Display exceptional customer service and communication skills * Have intermediate computer skills to operate innovative, wireless technology at client specific sites * Ability to handle crisis situations at the client site, calmly and efficiently * Able to: * Work in various environments such as cold weather, rain/snow or heat * Occasionally lift or carry up to 40 pounds * Climb stairs, ramps, or ladders occasionally during shift * Stand or walk on various surfaces for long periods of time Closing EOE/Minorities/Females/Vet/Disability Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes. Requisition ID2018-246111 Allied Universal Security New Haven CT

Part Time On Site Service Associate-New Haven, CT

Expired Job

W.W. Grainger, Inc.