Part-Time Network And Computer Support Academic Coach

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

You belong here. See why you will love working at NWTC.

Department: Enrollment Services

Reports To: Manager, Assessment, Academic Coaching and Tutoring

FLSA Status: Part-Time

Salary Grade: PTE

Amount of Travel Required: Up to one day per week throughout the district

Workday Job Title # JC100485

Positions Supervised: None

LOCATION: Green Bay

STANDARD HOURS: Monday

• Thursday 9:00am

• 3:00pm. Flexibility required to include other evening and/or weekend hours, as necessary.

MINIMUM STARTING WAGE: $22.26 per hour

• Salaries/Wages for all finalists (internal and external) will be based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

Create a welcoming, comfortable learning environment for students requiring additional academic assistance in Network and Computer Support and related course work.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Provide supplemental instruction, including weekly review sessions, focused on enhancing the understanding of content and developing strategies for studying computer science related subject matter.

• Collaborate with faculty through the development, planning, implementation, and evaluation of review sessions. Consult with faculty and observe classroom instruction and activities as needed.

• Plan, prepare, and develop various teaching tools to enhance student performance.

• Present subject matter to students under the direction and guidance of faculty, using lectures, discussions, or supervised role-playing methods.

• Create a welcoming, comfortable learning environment to promote success for students requiring additional academic assistance.

• Observe students' performance and record relevant data to assess progress. Coach students on developing study skills consistent with learning needs and style.

• Collaborate with accommodation services, library services, and other academic coaches to develop strategies to optimize student success and retention.

• Attend and participate in various College meetings including faculty team meetings, Quality Review Process and advisory committee meetings.

• Collaborate with other Academic Coaches to identify and standardize best practices across all learning teams.

POSITION QUALIFICATIONS

Competency Statement(s)

• Values

• Demonstrate behaviors and action that support the College's values

• Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.

• Student Success

• Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.

• Diversity Oriented

• Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

• Active Listening

• Ability to actively attend to, convey, and understand the comments and questions of others.

• Applied Learning

• Ability to participate in needed learning activities in a way that makes the most of the learning experience.

• Autonomy

• Ability to work independently with minimal supervision.

• Communication, Oral

• Ability to communicate effectively with others using the spoken word.

• Creative

• Ability to think in such a way as to produce a new concept or idea.

• Customer Oriented

• Ability to take care of the customers' needs while following company procedures.

• Enthusiastic

• Ability to bring energy to the performance of a task.

• Interpersonal

• Ability to get along well with a variety of personalities and individuals.

• Motivation

• Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

• Problem Solving

• Ability to find a solution for or to deal proactively with work-related problems.

SKILLS & ABILITIES

Education: Minimum Associate Degree in IT related field

Experience: A minimum of two years related experience.

An equivalent combination of education and work experience may be considered.

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

• NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.

Computer Skills

Microsoft Server, Active Directory, Routing, Protocols, Linux command line, CISCO, iOS, MS Windows, MS Office products, Database, Programming knowledge, Cyber Security, Networking, and/or good working knowledge of all the Associate Degree programs: www.nwtc.edu/IT

Other Requirements

Knowledge of adult learning styles and strategies to maximize learning.

Must hold a valid driver's license and be insurable under the District's standard insurance policy terms.

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

O (Occasionally)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)

Climb

N (Not Applicable)

Crawl

N (Not Applicable)

Squat or Kneel

N (Not Applicable)

Bend

N (Not Applicable)

10 lbs or less

F (Frequently)

11-20 lbs

O (Occasionally)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

O (Occasionally)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, ("each a protected class"). Inquiries regarding the College's nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.