Valet Living Wilmington , NC 28412
Posted 6 days ago
As a District Operations Lead (Lead Service Valet), you will work in conjunction with the District Manager and assist with managing the total service delivery for the district's apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.
Location: Leland
Pay: $20/ hour
Schedule: Sunday- Thursday / Flexible Schedule
9am - 11am Hours/ 7p-11p Hours
Weekly Hours: 25-29 a week
Essential duties include:
Deliver on our "every door every night" business expectation and set the standard in delighting our residents
Assist District Manager with training associates (Service Valets)
Spot check associates (Service Valets), focusing on safety, quality control and productivity
Collect same night missed trash, walk/track problem properties
Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems
Provide waste and recycling collection coverage for understaffed properties within an assigned district
Document and report all property and resident non-compliance
Provide oversight of the nightly collection process during District Manager days off
Assist with evening recruiting efforts - may include referral generation and flyer distribution
Provide candidates with a realistic job preview from the associate (Service Valet) perspective
Assist with presentations during team meetings
Assist the District Manager with coordinating work schedules, evaluating job performance and motivating associates (Service Valets)
Provide leadership for the associates (Service Valets) in the areas of safety and training
Special conditions of employment:
Smart phone with data plan required
Ability to operate a motor vehicle and drive locally to other properties as needed
Ability to work outdoors, and drive in changing weather conditions
Flexibility to work split schedule and/or be on call during irregular hours depending on business needs
You are a good fit if you have the following experience, education, and skills:
High school diploma or GED equivalent. AA degree preferred
Customer service and prior people management experience preferred
Great verbal and written communication fundamentals
Physical requirements:
Ability to lift and transport up to 50 lbs. up & down stairs
Ability to bend at waist and lift over shoulder
Ability to bend at knees and lift over shoulder
Ability to lift both arms to shoulder height
Ability to walk distance of property, and be exposed to disagreeable odors
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to the full inclusion of all qualified individuals. As part of this commitment, Valet Living will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please email accomodationrequest@valetliving.com
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
Valet Living