The position of Food Service Worker / Room Service Ambassador is assigned to Nutrition and Food Services (NFS) Seattle Division of the VA Puget Sound Health Care System (VAPSHCS). The WG- 4 Food Service Workers perform duties that require proficiency in certain procedures and a broad knowledge of food service operations in the role as Ambassador to ensure the highest level of nutritional care and customer service to patients with complex dietary needs of a 1A tertiary facility.
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Duties will include but are not limited to:
Interviewing patients to obtain food preferences and food allergies.
Planning and adjusting Veterans' menus on a daily basis - following up with the
patient to ensure satisfaction with meals.
Performing Call Center duties when needed.
Working the Tray Line stations and making a final check of diet trays assembled by
lower grade workers for completeness and accuracy.
Delivering and retrieving patient trays.
Performing activities such as calorie counts, tray accuracy and temperature
measuring, weighing and mixing ingredients.
Service for the communication of all patient nutrition needs.
Ensuring that trays are checked for appropriate modified diets.
Performing other duties as assigned.
Serving as relief for Food Service Supervisors on a temporary and emergency basis when a FSW Leader is not available.
This position will have the most patient contact of all patient food services' positions.
Utilizing computrition, conducting nourishment inventory.
Work Schedule: Selectee will be assigned to one of the following work schedules:
1st Shift: 6:00 am
10:00 am or 3:30 pm
Position Description Title/PD#: / 41059-A
Relocation/Recruitment Incentives: Not authorized
HelpRequirements Conditions of Employment
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Pre-employment physical required
Selected applicants will be required to complete an online onboarding process
This is a bargaining unit position
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2018.
Your background must demonstrate experience in a variety of cleaning duties, such as sweeping and mopping floors, washing walls, cleaning dispensers, tray line equipment, dishwasher, etc.
WORKING CONDITIONS: Most work is performed in the hospital kitchen where the steam and heat from cooking and dish washing equipment often cause uncomfortably high temperatures and humidity. Some work is performed in other areas of the hospital which are well lighted, but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. Comes into contact with various types of patients including geriatric patients, emotionally disturbed patients and patients with infectious diseases.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
Dexterity and Safety
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements/Working Conditions: Moderate lifting, (15-44 pounds); Moderate carrying, (15-44 pounds); Straight pulling (2 hours); Pushing (2 hours); Reaching above shoulder; Use of fingers; Both hands required; Walking (8 hours); Standing (8 hours); Repeated bending (2 hours); Both legs required; Ability for rapid mental and muscular coordination simultaneously; Both eyes required; Depth perception; Ability to distinguish basic colors; Ability to distinguish shades of color; Hearing (aid permitted).
Department Of Veterans Affairs