Part-Time Designer

Overview

The Part-time Designer is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. This position is a strong role model who displays excellent selling skills while maintaining a focus on exceptional customer service. Schedules can include daytime, evenings and weekends. This is a part-time, hourly, non-exempt position.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others

• Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner

• Closes sales efficiently, builds repeat and referral business

• Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals

• As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals

• Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation

• Proficiently and consistently uses company tools and email

• Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store

• Handles cash and other valuables appropriately and securely

• Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property

• Assists customers with personal confidential information related to the Company credit card and application process

• Consistently arrives promptly to work the assigned schedule

• Responsible for maintaining discretion related to all confidential/sensitive company and customer information

• Performs other requested tasks and duties

The Benefits of Working Here

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure.  Some of our benefits include:

• Competitive Pay

• Medical/Dental/Vision Plans

• Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera

• Paid Time Off plus Holidays

• 401(k) Retirement Plan

• Employee First Fund: providing grants to employees experiencing unforeseen emergencies

Qualifications

• College degree preferred

• 2-5 years sales and clientele experience preferred

• Maintains professional appearance and wears required dress code when representing The Container Store

• Knowledge and passion for following trends in the custom spaces and retail industry

• Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools

• Ability to work in a constant state of alertness and a safe manner

• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs

• Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization

• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week

• Flexible, with a positive attitude and passion for knowledge

• Strong time management and organizational skills with the ability to successfully manage multiple projects at once

• Possesses focused attention to detail while working quickly and accurately under pressure

• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

• Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the

Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices