Part Time Customer Service Representative

Central Hudson Poughkeepsie , NY 12603

Posted 3 months ago

Benefits:

  • Competitive Compensation

  • Medical, Dental, and Vision insurance

  • 401(k) Retirement Savings Plan with substantial company match

  • Life and Travel Insurance

  • Tuition Assistance

  • Paid Holidays and Vacation

  • Wellness Reimbursement Program

What does a Part Time Customer Service Representative do?

Part Time Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The work week may be scheduled anytime between the hours of 7:30am and 6:00pm Monday through Friday and 9:00am to 1:00pm on Saturdays. The typical work schedule is determined by our management team and can vary considerably throughout the year.

Work may include, but not be limited to:

  • Communicating with and assisting our customers via the phone and in person

  • Collecting, confirming, analyzing, and summarizing information and data from various sources

  • Operating office machines not limited to copy machines, fax machines, computers, and telephone equipment

  • Preparing and maintaining files and reports

What does it take to be a Part Time Customer Service Representative?

Required:

  • High school diploma or equivalency diploma

  • Must possess and maintain a valid driver's license

  • Proficient computer skills; ability to type, use a computer, telephone and office equipment

  • Must enjoy interaction with the public and have sound judgment, excellent initiative and communication skills

  • Ability to work well with other people and interact with the public in a courteous and businesslike manner

  • Professional appearance, telephone etiquette and demeanor

Preferred:

  • Prior customer service and/or call center experience

  • Bilingual in English and Spanish

Applications will be accepted until August 10, 2021.

Please go to https://www.cenhud.com/employment. Click the "Search Career Opportunities" button. Follow the directions to submit an application and upload your resume for the desired position.

Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR

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Part Time Customer Service Representative

Central Hudson