Part Time Customer Service (3 To 4 Days/Month)

Melaleuca Idaho Falls , ID 83405

Posted 3 months ago

Company Profile

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals"

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

We have achieved consistent and profitable growth with our annual revenue consistently hitting over $1 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for outstanding individuals to join our team.

Overview

Our English speaking Enrollments and Order Entry team members answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted". While the position is only scheduled 3-4 days a month, there are opportunities to pick up more hours during the month.

Team members increase average order size using effective-cross selling techniques. They urgently answer calls during times that customers are in queue such that no customer waits more than 10 seconds. Analyzes customer situations and determines which department the customer needs to speak with in order to serve them the best. Receives telephone orders by accurately and courteously interfacing with customers and entering enrollments and orders correctly by operating a computer terminal, telephone system, etc. Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, fliers, etc.)

Responsibilities

  • Answers calls in a professional and courteous manner with a goal of having the customer feeling "delighted".

  • Increases average order size using effective-cross selling techniques.

  • Urgently answers calls during times that customers are in queue such that no customer waits more than 10 seconds.

  • Analyzes customer situations and determines which department the customer needs to speak with in order to serve them the best (i.e., Product Information line, Services Support, Customer Assistance, Business Development, and Field Support).

  • Receives telephone orders by accurately and courteously interfacing with customers and entering orders correctly by operating a computer terminal, etc.

  • Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, fliers, etc.).

  • Completes various order forms completely and accurately.Ability to work independently and professionally

Qualifications

  • Keyboarding and computer skills.

  • Ability to analyze problems.

  • Ability to work under stress.

  • Ability to perform essential duties and responsibilities with efficiency and accuracy.

  • Ability to handle confidential information.

  • 10 key by touch.

  • Types 30+WPM

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Float Client Relationship Consultant 3 Or 4 First StreetIdaho Falls ID (38Hr)

US Bank

Posted 1 week ago

VIEW JOBS 1/16/2020 12:00:00 AM 2020-04-15T00:00 Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer's unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. We're looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U.S. Bank. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Basic Qualifications * High school diploma or equivalent * Three to four years of customer service experience * Three to four years of sales experience Preferred Skills/Experience * Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Strong mathematical, problem-solving, and negotiation skills * Strong verbal and written communication skills * Experience in the financial services industry preferred * Experience assisting less experienced personnel US Bank Idaho Falls ID

Part Time Customer Service (3 To 4 Days/Month)

Melaleuca