Part Time Concierge, Condo Association

• Job Title: Concierge - Part Time
• Department:Associations
• Reports To: Community Manager, Associations

THE TEAM YOU WILL JOIN

Collective House Realty ("CHR") is a Columbus-based opportunistic real estate company specializing in condominium and homeowners association management, real estate sales, and homebuilding throughout Central Ohio. As an affiliate of Lifestyle Communities ("LC"), you'll join a dynamic team committed to providing a personalized experience showcasing our vision grounded by our purpose to Build a Connection.

WHO YOU ARE

As the Concierge, you will oversee the day-to-day front desk and resident operations of Waterford Tower Association ("Association"). This will include but is not limited to working as a team with other assigned CHR team members, residents, Board Members and contractors.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents.
• Answer and direct all incoming calls
• Regular patrol of the grounds and parking garage including monitoring security cameras
• Daily inspection of all primary locations of operating equipment
• Verify service contractor work orders; issue appropriate control "swipe" card for access.
• Assist execution of all scheduling meeting rooms, resident/tenant services, and direct all activities as the central point of contact.
• Perform services including but not limited to grocery assist, key assist, scanning packages, and package delivery upon request.
• When necessary, help with the training of co-workers.
• Submit service requests in property management system, necessary building damages or deficiencies found or reported to Concierge Desk.

WHAT YOU'LL BRING

• High School Diploma
• Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred
• Weekend availability
• Work requires a strong understanding of the Association and its condominium's infrastructure.
• Work requires strong attention to detail and accuracy.
• Work requires excellent customer service skills.
• Work requires knowledge or the ability to acquire knowledge of applicable software programs and backend administrative management.
• Work requires the ability to multitask and meet deadlines.
• Valid driver license

HOW WE'LL TAKE CARE OF YOU

As an affiliate of LC, we pride ourselves on caring for our team members. We offer a comprehensive benefits package with various options to meet your needs.

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