The Community Health Assistant PT, under direct supervision, serves as a role model, educator, and support person for pregnant women and new mothers. The counselor provides breastfeeding education and support, and acts as a resource to women who plan to breastfeed or are currently breastfeeding. Work involves providing support and encouragement to prenatal and Breastfeeding women participating in WIC; teaching classes on basic breastfeeding; counseling women on basic lactation management; advocating for breastfeeding women in the health care system, community, and workplaces; partnering with health care professionals to promote breastfeeding; participating in the breast pump loan program by assessing client need and loaning breast pumps to women in the WIC Program; and assisting in planning World Breastfeeding Day.
As part of the recruitment process, an online skills assessment is required to test the abilities needed to fulfill the essential functions of this job. After completing the application, please copy and paste the following link to complete the assessment:
Provides consultation, education and emotional support to a caseload of prenatal and breastfeeding women and their families.
Assists women and babies in learning techniques of breastfeeding, including positioning and anticipatory guidance to reduce the occurrence of health programs.
Has knowledge of the community and available resources.
Skills for establishing rapport and relating to both the population served and to a variety of service disciplines (physicians, mid-wives, nutritionists, nurses, hospital staff, and lactation consultants).
Discusses appropriateness of using breastfeeding aids (clothing, breast shells, supplemental nutrition systems, electric and manual breast pumps, etc.).
Writes and speaks in both English and Spanish required.
Provides scheduled and unscheduled phone contact to women with breastfeeding concerns and weekly phone contact to all postpartum breastfeeding women for the first 3 weeks after delivery.
Has knowledge of the WIC Program and other services offered by the Health Department.
Has knowledge of the social, economic, and environmental conditions of clients to be served.
Provides appropriate counseling when discussing breastfeeding concerns; anticipatory guidance based on assessment; recommendations for referrals to an International Board Certified Lactation Consultant (IBCLC), physician, breastfeeding coordinator, or nutritionist, when concerns and problems are identified.
Provides outreach information about the WIC and the Breastfeeding Peer Counselor Program.
Reviews and discusses appropriateness of educational material for the population group served, and recommends any additional materials that are needed.
Participates in breastfeeding continuing education training to remain current on breastfeeding information.
Participates in breastfeeding promotion and support activities as designated by supervisor.
Attends and participates in Health Department, Peer Counselor, and WIC staff meetings.
Teaches basic breastfeeding class to prenatal clients.
Assesses breastfeeding mothers and infants in the Health Department, using established protocol, to identify mothers in need of personal attention.
Assesses mother's concerns and problems and is trained to know when referrals are appropriate following protocols targeted for the different stages of breastfeeding.
Assesses client need for a breast pump and loans the pump when warranted.
Assists mothers in implementing special plans for the continuing of breastfeeding in non-routine situations such as minor illnesses; returning to work or school; temporary mother-baby separation; minor variations in milk supply; moderate breast engorgement or plugged milk ducts.
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image.
Documents and maintains records for daily logs of all client contracts and all breastfeeding education activities; all documentation will follow policies and procedures set forth in the North Carolina Breastfeeding Peer Counselor Program Manual.
Performs other related duties as assigned.
Education and Experience:
Requires a High School Diploma or an acceptable equivalency diploma (GED), and six (6) months of experience; or equivalent combination of education and experience.
Licenses or Certifications:
Before gaining permanent status, the employee must satisfactorily complete a Breastfeeding Peer Counselor Training Course.
Must have a valid driver's license and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Union County, North Carolina