Part-Time Clinical Office Assistant

St. John's, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Part-time Clinical Office Assistant

Center for Psychological Services

Job Description:

The Center for Psychological Services is the primary training site for the psychology doctoral programs in clinical and school psychology at St. John's University. Primary responsibilities of this position include the oversight of the front desk area of the Center for Psychological Services, a fully functional mental health clinic. This role is complex and requires meticulous thought, organization, planning, problem solving, and attention to detail. The clinical office assistant must provide courteous service to clients, student-therapists, faculty, and University administrators and is responsible for the efficient handling of front desk functions, including the oversight of all undergraduate student workers who provide front desk support. This is a part time position to work in conjunction with current clinical office assistants at the Center. Evening/weekend hours and schedule flexibility are required.

Responsibilities:

• Oversee the efficient running of front desk/Center functions

• Register clients at the time of appointment, collect fees, and issue receipts; notify therapists of client arrival

• Schedule and track client appointments using Center's electronic record system

• Process mailings of clinical information

• Distribute, track and monitor materials

• Classify, index, and oversee the maintenance of client records

• Maintain Center calendar and schedules

• Liaison with other University staff for the optimal functioning of the Center

• Oversee and trouble shoot physical plant concerns

• Supervision of undergraduate student workers (depending on qualifications)

• Maintain standard operating procedures in compliance with regulations

• Other duties as assigned

Qualifications:

• High school diploma or equivalent is required. Associates degree is preferred.

• 3 years of related experience is necessary

• Knowledge of HIPAA practices required

• Excellent communication skills (written and verbal)

• Must be accurate, organized, and detail oriented

• Excellent problem solving and planning skills

• Discretion and tact in handling confidential information

• Proficient in Microsoft Excel, Word, and Outlook

In compliance with NYC's Pay Transparency Act, the hourly salary for this position is $20 per hour. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John's University's physical locations at any time.

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.