Part Time Cashier

Lowe's Companies, Inc. Fort Walton Beach , FL 32549

Posted 4 months ago

Purpose of Role

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate Front End, this means:

  • Delivering a checkout experience that is quick, professional, and friendly.

  • Ensuring merchandise is accurately accounted, scanned, and meets the needs of customers.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate Front End is responsible for delivering excellent customer service during the checkout process. This associate is one of the last interactions with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role.

Responsibilities

Customer Service

  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.

  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

  • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary.

  • Demonstrates sincere appreciation to customers.

  • Communicates information to customers regarding all stock, special order merchandise, feature benefits and credit programs, application, and warranty information related to Lowe's programs.

  • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.

  • Removes security tags, verifies product information, and bags merchandise for customers.

  • Answers incoming phone calls and directs calls or takes messages as needed.

  • Takes action to open additional registers to accommodate high customer volume

In-stock

  • Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies.

  • Stocks coolers, shelves, areas around the cashier with merchandising.

  • Inspects returned merchandise for damages.

  • Assists with Pick Up In Store customer experience by picking and staging merchandise on time.

  • Enters and submits customer orders, prints order tickets, verifies receipts, places online orders and returned merchandise in the appropriate areas, and signs off on loading tickets.

  • Looks up product information and competitor prices for products to verify price match.

Clean and Safe Stores

  • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm.

  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.

  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas.

  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.

  • Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices.

  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).

  • Associates supporting the Admin office create, manage, and update reports (Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts).

  • Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers.

Required Education/Experience

Minimum Qualifications:

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications:

  • 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • 6 months retail experience.
  • 6 months experience as a cashier.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Apply Now Save Job View Saved Jobs Email Job


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Quality Improvement Coordinator RN Part Time

HCA

Posted 2 weeks ago

VIEW JOBS 10/8/2019 12:00:00 AM 2020-01-06T00:00 Position Summary: The Quality Improvement Coordinator works with all processes within the Quality Management Department, with primary focus being on the assessment of clinical care and outcomes, processes and performance improvement activities. This includes the processes of reviewing and analyzing information and data regarding quality and peer review for the medical staff and other clinical departments. This position also acts as a role model and mentor to the various hospital and medical staff departments in facilitating and supporting their quality management activities, both via the provision of data as well as direct support of the process of their quality improvement efforts. Facilitate organizational-wide PI teams that support the Performance Improvement Plan and special projects and assists with staff education. Under the direction of the Director of Patient Safety provides investigation and subsequent action planning surrounding occurrence reporting processes. General direction for these activities is provided by the Director of Quality Management, however, this position operates with a high degree of independence, and requires a high degree of creativity and investigative/analytical skills. The position requires a strong foundation of clinical knowledge, organizational function, data analysis abilities, and strong written and verbal communication skills. QUALIFICATIONS: * ADN required, BSN preferred * State of Florida RN license and/or appropriate multi-state license required * 3 years clinical experience in a hospital setting required * Hospital quality experience preferred SKILLS, KNOWLEDGE, AND ABILITIES: * Proficiency in English grammar * Strong organizational skills * Ability to work independently * Professional public appearance * Strong physician relation skills * Ability to maintain confidence * Reliable, flexible and cooperative * Ability to effectively communicate and resolve problems in a timely manner * Computer literacy required with word processing/spreadsheets/internet * Mathematical/analytical skills * Ability to extract data * Knowledge of regulatory standards and accreditation processes * Strong verbal and written communication skills * Ability to understand clinical criteria and outcome criteria * Knowledge of ICD-10 and CPT coding Fort Walton Beach Medical Center is a 257-bed top-performing quality hospital with over 200 of the most highly respected and qualified physicians in the area. It is the only acute care hospital in the TriCounty area that offers open heart surgery, an Advanced Primary Stroke Center accredited by the Joint Commission and an Accredited Chest Pain Center. An affiliate of the UAB Cancer Community Network, Fort Walton offers a Cancer Care Center that is accredited by the Commission on Cancer. Fort Walton Beach Medical Center also provides advanced care for critically ill patients, including cardiovascular and trauma injury care, and emergency services, including a main ER, Pediatric ER and Destin ER. Fort Walton Beach Medical Center is in partnership with Twin Cities Hospital, located in Niceville. We are also the parent company of the Rehabilitation Institute, both located in Destin. You are worth more than a paycheck. Enjoy the following benefits and more! * 401k * Paid Time Off * Medical, dental, flex spending, life, disability benefits * Tuition Reimbursement * Employee discount program * Employee stock purchase program * Student loan repayment An EEO/AA Employer M/F/V/D HCA Fort Walton Beach FL

Part Time Cashier

Lowe's Companies, Inc.