Parks And Recreation Evening Front Desk Attendant (Full- Time

JOB DESCRIPTION

Job Summary

This position is located in the Bluefield Fitness and Recreation Department, which maintains and provides parks, recreation facilities and programs for the public. This position performs duties that primarily include customer service, light upkeep of the Fitness & Recreation Center facility, assistance during events and programs, and other duties as assigned.

Responsibilities and Duties

• Perform front desk/membership duties by answering phone calls and emails by providing prompt and courteous customer service.

• Accurately answer questions and provide tours of the facility and provide information about programs.

• Operate computer, reservation and membership software, point of sale system, cash drawer and credit card terminal, while maintaining an accurate balance sheet.

• Create and enter invoices

• Assist with programs and special events

• Clean and sanitize equipment and bathrooms as needed

• Assist with child watch when needed.

• Close the Fitness & Recreation Center facility in the evening with little to no oversight

• Monitor the department's social media sites to provide quality control and respond to public queries

• Create flyers for programs and events

• Conduct marketing calls and send letters in support of the Parks & Recreation events , programs, and membership plans.

• Establish and maintain relationships with other staff members, leaders, volunteers, members, participants, parents, and the general public

• Other duties as assigned.

Qualifications and Skills

• Previous experience working in a fitness center is a plus.

• Previous operating of reservation or membership computer systems is highly desired.

• Must be able to pass a drug screen and criminal background check.

• Must either possess a CPR, First Aid and AED certification or be willing to receive certification

• Ability to understand and follow oral and/or written instructions of supervisor and adhere to company policies and safety guidelines.

• Must be flexible; willing and available to work morning, weekend and holiday shifts as might be necessary in certain circumstances

Preferred Education and Experience

• High School diploma or equivalent, plus one year of office/clerical support experience

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools,or controls, and reach with hands and arms. The employee is frequently required to stand, talk and listen. The employee may be asked to lift objects of up to or around 25 lbs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Schedule

This is a full time, hourly position, OT eligible. Days and hours of work are Monday through Thursday, 12:30 PM to 9:00 PM and Friday 11:30 AM to 8:00 PM Shifts may be temporarily required for mornings or weekends.

Pay Rate and Benefits

Starting pay rate is $14.00 per hour with a 6 month performance and wage review.

Benefits package include health insurance, life insurance, retirement, vacation and sick pay, as well s supplemental options including dental, vision, and disability insurance.

To Apply

To complete an application, please visit the City of Bluefield Municipal Complex at 200 Rogers Street, Bluefield WV 24701.

OR

Resumes may be emailed to: rluther@bluewv.org. Please include position applying for in the subject line.

OR

You may also mail your resume to:

Robert Luther

Director of Human Resources

City of Bluefield

200 Rogers Street

Bluefield, WV 24701

The City of Bluefield is an Equal Opportunity Employer