Parking Operations Supervisor|Part-Time| UBS Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

A UBS Arena Parking Operations Supervisor will be responsible for event day supervision and management of part of our parking & transportation operations on event days. This individual will observe, report, and carry out event day procedures set forth by the Parking & Transportation Manager. The supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking and transportation operations to better assist the Manager & Director with the implementation of procedures would be valuable. This role will be part-time and event based, reporting directly to the Manager of Parking & Transportation.

This role will pay an hourly wage of $27.75.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 5/31/2024

Responsibilities

• Maintain UBS Arena's core values while working on property

• Inspect garage and parking lots several times throughout day

• Work closely with our third-party parking operator and pedestrian traffic control operator throughout events to ensure safe and efficient traffic patterns for all guests

• Assist manager with event day operations of garage, parking lots, and traffic flow

• Operate/Monitor IP Parking systems & Park Assist

• Assist Manager with traffic management program and creating Traffic Command Center in SOC monitoring real-time parking data, Waze, NY 511, park assist, camera systems, and other parking and traffic systems

• Assist Manager with enforcement of employee parking program

• Ensure event day checklists are followed & completed for entirety of event

• Ensure campus is set up and lots are ready for event

• Report traffic incidents in lots to manager

• Perform traffic material/supply inventory along with our parking operations

• Perform inventory management

• Assist Manager by gathering information to respond to guest inquires and investigate complaints/concerns

• Assisting with the continuous evaluation and adjustment pedestrian and vehicle wayfinding signage program

Qualifications

Experience Desired: 1-2 years

• Ability to work extended hours including mornings, nights, weekends, on-call status, and holidays, as necessary.

• Working knowledge of parking best practices.

• Ability to anticipate problems and implement immediate corrective action.

• Knowledge of safety regulations.

• Ability to lead, give clear and concise direction

• Communication, interpersonal, organizational, and problem-solving skills required.

• Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.

• Previous experience in event operations or parking operations is preferred, but not required

• Must be able to legally operate vehicles

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group and UBS Arena are committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.