Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
The guest service parking lot attendant is responsible for managing daily operations in the public and employee parking lots. Provide guest service functions for the resort that include greeting our guests, educating our guests about the resort, and delivery of exceptional guest service. Monitor and control the traffic in and out of the parking lots while complying with company cash handling policies andperform opening / closing duties. Must have the ability to handle all customer complaints at a higher level.
Essential Job Responsibilities:
Utilize higher level skills for managing daily operations in the public and employee parking lots.
Provide exceptional guest service.
Monitor and control both entrances and exits to the parking lots.
Ability to handle higher level guest complaints and issues.
Ability to multi-task to keep all traffic flowing both in and out of the parking lots.
Assist with training new staff when applicable.
Assist with all company policies within the department and the company.
Serve as a resource to colleagues with less experience.
Strong communication skills.
High school diploma or equivalent
1 year or more guest service experience
Able to work with composure in an often past paced environment
Excellent guest service skills
Knowledge of resort and surrounding area
Fluent in English
Ability to stand outside for long periods of time in adverse weather conditions
Ability to problem solve efficiently
Free Ski passes for employees and dependents
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food, gear and mountain shuttles
Discounted bike haul & golf
Medical, Dental, and Vision plans (full-time positions)
401(k) Retirement Plan
Excellent training and professional development
Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 176096