Parking Attendant

About Rice:

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name - RICE - Responsibility, Integrity, Community and Excellence.

Position Summary

Under the supervision of the parking supervisors and manager, the Parking Attendant controls access to and monitors usage of assigned parking facilities, interacts with visitors to provide information and assistance, and reports necessary repairs or problems to the appropriate individuals. This position also maintains our Operations and Registration Offices and assists with events. The Parking Attendant is responsible for some maintenance duties, cleaning, and preparing the facilities for day-to-day and event use. They will report necessary repairs and issues to the appropriate supervisor, and ask for tools and assistance when needed.

Working Conditions

• Must be able to handle being outside with different weather conditions (e.g. rain, sun, heat, cold, etc.), be self-motivated yet also work well with a team. Office conditions are inside parking garages.
• Parking Attendants work different shifts each week and may be scheduled any day of the week. The 8-hour daily shifts may be any time between 5:30 a.m. and 11:30 p.m. and sometimes earlier or later depending on department needs.

Proposed Hiring Range: $16/hr

Requirements

• HS Diploma or equivalent

• 6 months related experience (i.e. - customer service, working at a university, parking, transportation, light maintenance, etc.)

• In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year for year basis may be substituted

• Strong skills in customer service, computer, communications (verbal and written, multi-tasking)

• Must have the ability to learn the parking office systems and regulations quickly and stay calm in pressure situations.

• Valid Texas Drivers License (or ability to obtain within 30 days of employment) required with no more than 3 moving violations within the past 36 months and no citations for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI)

Essential Functions

• Keeps parking areas clean and orderly to ensure that space usage is maximized
• Directs motorists to parking areas or parking spaces, using hand signals or flashlights as necessary
• Patrols parking areas to prevent vehicle damage and vehicle or property thefts
• Calculates parking charges when equipment is not working and collect fees from customers
• Lifts, positions, and removes barricades to open or close parking areas
• Provides direction and assistance to visitors as needed
• May at times be asked to lead other attendants, students and/or event staff
• Performs all other duties as assigned

Preferences

• Post High School trade school, bachelor's degree or higher
• Work experience within a university setting
• Technical experience with parking equipment and software a plus
• Skills with parking fee-based computer systems, and traffic and parking control devices
• Experience and skills with parking lot and vehicle maintenance a plus
• Ideal candidates should have the ability to sit or stand for long periods of time and lift up to 50 lbs. on their own.

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

Rice Mission and Values: Mission and Values | Rice University

Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.